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Customer reviews for Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes for
Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes
4.5 out of 5 stars
stars
12.6K ratings7,630 reviews
  1. 5 stars74% (9,286)
  2. 4 stars15% (1,888)
  3. 3 stars5% (629)
  4. 2 stars2% (288)
  5. 1 star4% (543)

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Showing 2,281-2,290 of 7,630 reviews
Dec 21, 2020
Reviewer name: Kimandbill4
4 out of 5 stars
4 out of 5 stars review

Worth a few extra cents!

[This review was collected as part of a promotion.] I’d never used wipes until I had a baby and discovered how many fabulous uses there were, primarily for my own personal hygiene. My son is now 15 years old, and I still use wipes every single day. I’ve tried many over the years, yet I rarely buy flushable ones simply because they cost more than non-flushable. However, it’s disgusting to have to put soiled wipes in an open trash receptacle, so I decided to give these a try, and I am so glad I did!! Like all of the other COTTONELLE products I have used, these wipes are obviously made from high-quality materials and they do what they say they will do (basically, they leave me feeling fresh and clean). Best of all, I can flush them down the toilet without worrying about damaging my plumbing or stinking up the bathroom. Compared to other flushable wipes, the cost is comparable, and I have now learned that it’s worthwhile to pay a bit more to be able to flush used wipes!!!

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
May 10, 2019
Reviewer name: Ginger517
2 out of 5 stars
2 out of 5 stars review

I can no longer recommend the Cottonelle Wipes.

I have been buying the Cottonelle Wipes for several years and liked them very much. However, recently it seems the fiber used has changed. It doesn't hold up during use which is very disgusting, I have to use 2 at once to keep my hand clean, and the wipes leave behind little crumby things like cheap toilet paper. I am very disappointed and so far haven't found another flushable, non-perfumed, wipe that is as good as Cottonelle wipes used to be.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

It’s important for us to continue providing a product that meets your expectations, Ginger517. While our flushable wipes do have a slight fragrance, we haven’t made any updates that may influence the durability of the wipe itself. We’d love to learn more about what you’re experiencing so you can get back to the clean you love. Please hang on to this package of wipes and connect with our team at 1-800-452-2245 (weekdays, 7:30 am - 7:00 pm CT) when you have a moment. Thank you.

Mar 11, 2020
Reviewer name: Dar Dar
5 out of 5 stars
5 out of 5 stars review

I like them, thanks!

I'm having to drink between 1 and 2 gallons of water a day. Well after a while you start to smell pee, so I decided to try these. After bringing them home I wanted to see the reviews. Seems the issue is they tear apart. The first one I pulled out started to year but then I saw the zigzag on top and boy that made a huge difference. So, just opening a pack just run your finger side to side and you'll feal it, or look and you should see the zigzag. Thanks again for a great product, just hope they are good with flushing now

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
Feb 2, 2018
Reviewer name: pete
2 out of 5 stars
2 out of 5 stars review

dissatisfied

I have been using this product for a long time and have been pleased, but the last ones that I bought were the individual packages in a 4 pack taped together. They are not the same quality that I have been buying in the past. They are cut on the edges like with pinking shears where the others were straight across. Other than not as thick and not good quality, that is the only difference that I could see.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

Oh no, Pete. This doesn't sound right. Our Cottonelle wipes should be the same great wipes you've grown to love over the years leaving you with an outstanding clean. We'd like to chat with you and learn more about what happened. Please reach out to us at https://www.cottonelle.com/contact-us or by phone: 1-877-642-6886 (Monday through Friday 7:30 am - 7:00 pm Central Time). Looking forward to hearing from you!

Feb 27, 2025
Reviewer name: mirandap74_3956
5 out of 5 stars
5 out of 5 stars review

Flushable wipes to help clean and freshen your dow

[This review was collected as part of a promotion.] These are super nice to have on hand! As a women I love them for that time of the month to help freshen up down there! They have a nice fresh scent but it isn’t over powering. The packing is well made and I love the open and close top to pull them out! My husband even likes them for what he likes to call “muddy poops” 🤣😂

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
Feb 2, 2021
Reviewer name: Oustreet8
5 out of 5 stars
5 out of 5 stars review

Clean.......YES IT DOES THE JOB...

[This review was collected as part of a promotion.] We have these and use daily. And have for 10 years my youngest so 19 cannot use T.P as he is allergic. So these he is not and they are AWESOME SO WE ALL USE BECAUSE THEY FLUSH AND THEY CLEAN SO MU H BETTER THEN TOILET PAPER.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Aug 30, 2025
Reviewer name: Sylvia
1 out of 5 stars
1 out of 5 stars review

Terrible product

I would never purchase this product again. It is terrible when you try to pull a little piece of wipe out of the little packet the whole thing rips you have to pull about 10 out before you can even get to one very waste of money. I would never buy this again or recommend it to anyone and I don’t know why it put a whole star I wouldn’t even put a half a star Junk pure junk. .

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from social media team

We're disappointed to hear about your experience, Sylvia, because quality is very important to us. This isn't what we'd expect, so feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6429fhZ6W so that we can learn more and try to help. Thank you.

Dec 21, 2020
Reviewer name: Stacijnel4
4 out of 5 stars
4 out of 5 stars review

Flushable wipes

[This review was collected as part of a promotion.] Cottondale flushable wet wipes and pleasant and very helpful, they work great and do not clog the toilet, they are also great for young children, one thing I would change is how easy the wipe tore when trying to remove from the package.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 23, 2020
Reviewer name: Emi5334
5 out of 5 stars
5 out of 5 stars review

Great flushable wipes

[This review was collected as part of a promotion.] I really enjoyed using these Cottonelle flushable wipes because they were very easy to use and smelled really good. I also enjoyed the texture and how soft it felt on my skin it made me feel extra clean. I also like that it breaks apart easily in toilet so I dont have to worry about clogging.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 19, 2015
Reviewer name: Cottonelle Cheryl
4 out of 5 stars
4 out of 5 stars review

Next Cloth Please

Someone recently recommended to me the Cottonelle Flushable Cleansing Cloths, which I purchased, along with the attractive little "box" container/cover for them. I was very pleased with the cloth quality and would recommend them myself. However, I have one complaint. When I pull out a cloth through the "serrated" opening provided, another cloth does not follow (example: facial tissues). It's very frustrating to then have to open the box and "thread" another cloth through the opening for the next use. What's wrong??

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Family Care

We understand your frustration. It's important to us to provide our consumers a high-quality product that dispenses properly. Because this is not typical, we'd like to learn more about your experience. Please contact our team at https://www.cottonelle.com/contact-us or by phone at 1-877-642-6886 (Monday - Friday, 8AM - 4PM CT). Thank you.