Skip to Main Content
Sams Club
Sams Club
Customer reviews for Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes for
Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes

Customer photos

  • +11 images
Sort by |
Showing 1,911-1,920 of 7,534 reviews
Dec 23, 2014
Wipinghand
1 out of 5 stars review

Disappointed

Used to (past tense) love this product. But recent changes to a thinner and weaker material have left me dissatisfied. You can barely get the sheets out of the dispenser or separate them from one another without them tearing and falling apart. Imagine how poorly they perform the duty they were designed for if they are falling apart before even reaching your bum. Have to use twice as many as before to prevent accidentally exploring places that have no interest in being explored. Please bring back the thicker, linen-like wipes that you had when these first came to market.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Family Care

Hi, Wipinghand - Since we have not made any recent changes to our Cottonelle Fresh Care wipes, we'd like to learn more about your experience. When you have a moment, please contact us directly here: http://bit.ly/Kd9nCn. Thanks!

Dec 21, 2020
Carlyanna7
5 out of 5 stars review

I Loved Them

[This review was collected as part of a promotion.] I really liked using these Cottonelle wipes they worked really well. They smell great and they leave me feeling fresh and clean. I love that they are flushable and easy to dispose. I would definitely buy these in the future

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Oct 2, 2019
TF Maryland
2 out of 5 stars review

Quality not to par

I made a bulk purchase (12 pack) of the flushable wipes from one of the club stores in my area. However with each pack used I've noticed that most if not all of the wipes in each of the 7 packs used tear in the folds when removing them for use. Leaving you with may half of a wipe to handle your business. If this is the quality that this product has been reduced to I may need to rethink my next purchase for my household. Since the quality is not was it used to be.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

This definitely doesn't seem right and we can assure you there have been no recent changes that would impact something like this. Please consider hanging on to your recent package and telling our team more about it at 1-800-452-2245 (weekdays, 8 am - 5 pm CT). Thank you.

May 15, 2025
alaenas_3359
5 out of 5 stars review

These are great!

[This review was collected as part of a promotion.] Very impressed with these. They are soft, packaging is simple but pleasant to look at. They are flushable which is a huge perk. They get the job done without having to use too many and these are easy to keep on hand in the car, bathroom, purse, etc.

Review from influenster.com
Helpful?5M0O0CZTABU03600048562
Jan 4, 2021
Jackie506
5 out of 5 stars review

Loving this product!

[This review was collected as part of a promotion.] I'm truly impressed with the quialty for the Cottonelle Flushable wipes. Provided a pleasant experience. I would recommend this product to my family and friends. I will be buying it from now on. Much better than the other products out there! Go try it and buy you some! You will fall in love with it as well!!!

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Oct 8, 2019
Long time user
1 out of 5 stars review

Poor Redesign

I have been a user of Cottonelle flushable wipes for many years. The only challenge I had was the fact occasionally one wipe would not come up after the previous one was pulled from the case slot. That being said, I didn’t realize how good I actually had it. The new design of the Cottonelle flushable wipes with the serrated edges not only is difficult to get ahold of, the composition of the wipe has changed and now much weaker and tares in various locations within the sheet. I am so dismayed with the redesign of what was a good product, I will not be buying them any longer. I don’t know if the new design of the product was to save money in manufacturing or what. All I know is it does not work for me. My father told me many times, “If it isn’t broken, don’t fix it.) Maybe someone should have told your design department the same thing.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Kleenex Brand

We value loyal feedback like yours, even when it isn’t the experience we want you to have. There haven’t been any recent changes to the durability of our wipes, so we’d love a chance to speak with you personally & learn more. Please hang on to your recent package and share some additional details with us at 1-800-452-2245 (weekdays, 8 am - 5 pm CT). Thank you.

Dec 23, 2020
MomOf2daughters3
4 out of 5 stars review

Satisfied w/ Cottonelle Flushable Wipes

[This review was collected as part of a promotion.] I think the Cottonelle flushable wipes were very soft, comfortable to use, and just the right moistness to cleanse the areas needed. I have a younger child who is learning to wipe on her own and uses these often.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Mar 21, 2023
rkpat3
4 out of 5 stars review

Love this product!

[This review was collected as part of a promotion.] I love this product but it is not enough for the price. I feel like I run through these very quickly so I wish there was a bigger pack. Other than that I love them and they are very nourishing and soft

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 24, 2020
Redzenskyca1
4 out of 5 stars review

Cottonelle moist wipes

[This review was collected as part of a promotion.] Good product which comes through to do the job. I appreciated the minimal scent and the product has enough moisture. I would like to see an improvement in the pouch opening so that the wipes do not tear when removing.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
May 29, 2018
Sandy4
4 out of 5 stars review

Cottonelle Wipes are Impressive

[This review was collected as part of a promotion.] I feel the size of the wipe is perfect. I enjoyed the smell. I feel that the quantity in the pack was very good. I also like the moisture on each wipe. It would be a product that I feel many people could benefit from.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562