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Customer reviews for Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes for
Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes

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Jan 8, 2021
TLC10221
1 out of 5 stars review

Disappointed in the poor quality

[This review was collected as part of a promotion.] The Cottonelle Flushable Wet Wipes came in a conveniently sized pack of 14 with a resealable cover. The packaging is bright & something that looks nice so I could leave it out in the bathroom. The wipes have a somewhat strong scent/fragrance to them that. The flushable wet wipes are not easy to get out of the package as trying to find the edge of the wipe to pull the wipe out of the packaging the wipe would shred & become a single ply wipe. If I did happen to salvage most of the wipe from shredding before coming out of the packaging it was a miracle! When I used the wipes they would completely rip. No one wants to have a Wet Wipe rip when wiping with it -That's disgusting! The only way to not get the Wet Wipe to rip when using it was to fold it in half -making it a 3-4 ply wipe. Otherwise, you might as well just wipe with your hand because that's what will happen if you don’t! Overall, the Cottonelle Flushable Wet Wipes were a huge disappointment. I would not recommend these at all.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

Thank you for taking the time to write this review. We truly appreciate your honesty and feedback. Please know that this is not typical of our products and we'd love to make this up to you. Please feel free to give us a call at 1-877-642-6886 (weekdays, 8:00am – 5:00pm CST) so we can chat one-on-one. Thank you!

Jun 2, 2015
Molly
1 out of 5 stars review

K

Cottonelle Cleansing Cloths changed my life for the worse. After a few days of use, I developed itching, burning which turned into bleeding before I realized it was caused by the wipes. I used them more often than normal, thinking the problem was caused by not getting clean enough. Finally, I read reviews from other users who had the same problem. I stopped use immediately and the problem was completely better in a couple days. I do NOT reccommend these at all. I tried to give zero stars but one was the lowest choice.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Family Care

We're sorry to hear about the discomfort you've experienced, Molly. We can assure you that the health and comfort of those who use our products is a top priority for us. The ingredients in our wipes go through extensive evaluation by product safety and medical professionals with delicate skin in mind. Cottonelle offers two variations of flushable wipes, and we encourage you to give our Cottonelle Ultra Comfort Care Flushable Cleansing Cloths wipes a try as they offer a soft texture and a gentle touch of shea butter. To learn more about them, visit: http://bit.ly/1u6vd4k. We'd like the opportunity to better understand your experience and personally assist you. If you have not done so already, please contact our Consumer Care team at http://bit.ly/1mFRF1Z, Monday through Friday, 8:00 am to 4:00 pm CT. Thank you.

Oct 5, 2016
Shayray
4 out of 5 stars review

Ripples make you feel cleaner!

[This review was collected as part of a promotion.] I tried a sample that I received and liked it much better than what I am currently using. The ripples definitely make you more aware of what you are accomplishing. Ripples are definitely better in this case!

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
Dec 22, 2020
TheRealJay3
4 out of 5 stars review

Clean and Fresh

[This review was collected as part of a promotion.] The wipes are great and leave me feeling fresh. It does require extra care to not tear the wipes when removing from the package, but otherwise they work great. I plan on buying some on my next shopping day!

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 28, 2020
janell4207
4 out of 5 stars review

Best wipes around

[This review was collected as part of a promotion.] When I first received the wipes the packaging was very pleasing visually. I really enjoyed the resealablilty of the packaging. The wipes were very think and strong. They had a very pleasant scent. Felt really clean and confident after using.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 31, 2020
becky124281
4 out of 5 stars review

Fresh For All Occasions

[This review was collected as part of a promotion.] Cottonelle Flushable Wipes are perfect for at home or on the go. Lightly scented,with no irritation,perfect for all skin types. Price point is great,and a great product for the overall fresh experience.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 24, 2020
Sheri479
1 out of 5 stars review

Very disappointed

[This review was collected as part of a promotion.] I was very disappointed in these whites. They tore apart as I pulled each one out of the container and I had to use several of the wipes at each bowel movement. They weren't large enough to clean with one sheet so how do you several sheets for each use.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

Thank you for taking the time to write this review. We truly appreciate your honesty and feedback. Please know that this is not typical of our products and we'd love to make this up to you. Please feel free to give us a call at 1-877-642-6886 (weekdays, 8:00am – 5:00pm CST) so we can chat one-on-one. Thank you!

Dec 22, 2020
NickieM7
3 out of 5 stars review

Gentle & effective wipes

[This review was collected as part of a promotion.] The Cottonelle Flushable Wipes are a very good product once you can get it out of the package without tearing. The product has a nice, delicate scent, appropriate size and thickness. There were no issues with flushing the product.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 26, 2020
Karimsu713168
4 out of 5 stars review

Cottonelle Wipes

[This review was collected as part of a promotion.] The Cottonelle Flushable Wet Wipes came in a wipes bag and had a very nice design on it. When removing the first few wipes, the wipe came out in pieces. However, it cleaned very well. After those pieces, the rest of the wipes came out in one pieces instead of multiples. I would recommend it.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Oct 5, 2016
melfair84
5 out of 5 stars review

Love this product!

[This review was collected as part of a promotion.] I was so excited to receive this sample! We love Cottonelle products and we often use their wet wipe products. It was great to receive this sample pack - I can take it with me on the go! Great product and it make me feel clean & refreshed.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562