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Customer reviews for Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes for
Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes

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Aug 14, 2019
Marianelle
3 out of 5 stars review

Flimsy

The package says the wipes "immediately start to break down after flushing," but I'm sorry to report that they break down while you're still using them. I appreciate that they won't damage the sewer or septic system, but having them tear asunder before you've let go of them sort of defeats the purpose of a clean wipe. Does not favorably compare to Charmin wipes.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand Team

We work hard to provide a perfect balance of soft & strong. What you are describing is not indicative to the quality you should expect. If you'd like to share more information about an experience you've had with our products, we'd love to hear your feedback. Consider giving us a call at 1-800-452-2245 (Monday through Friday 8:00 am - 5:00 pm CT). Thank you.

Dec 26, 2020
forsurveyonly4
5 out of 5 stars review

Amazing wet wipes!

[This review was collected as part of a promotion.] I received the Cottonelle Flushable Wet Wipes totally free from Home Tester Club for trying out at home and providing my honest reviews in return. I used the Cottonelle Flushable Wet Wipes and instantly started loving it. Also, I found out that these wipes immediately starts to break down after flushing, which is a great feature. Also, these wipes are plastic-free & made with water & renewable plant-based fibers. Also they are sewer-safe & septic-safe and no harsh chemicals - alcohol-free, paraben-free, dye-free. Also they are sustainably Sourced from responsibly managed forests. I loved using these flushable wipes so much that I have already recommended them to several of my friends and family and several of them have already purchased and used it, and just love using these wipes.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 28, 2020
StepH10
3 out of 5 stars review

Work but rip

[This review was collected as part of a promotion.] While these wipes smell really nice and work to get your skin clean. The issue is that they rip. Luckily I was only trying them on my face but in other places of the body where I assume (no pun intended) they intend you to use these, you'd be rather annoyed if they ripped through just as easily. You struggle to even remove them from the packaging without tearing them so they really need to work on that.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

We want you to have a perfect wipes experience, so please consider connecting with us at 1-800-452-2245 (weekdays, 8 am - 5 pm CT). Thank you.

Jan 4, 2021
MamaTawny2
3 out of 5 stars review

Tears too easily otherwise decent

[This review was collected as part of a promotion.] The wipes smelled pleasant and felt comfortable as well as did a decent job keeping cleanliness, however the big downside is it not being easy to remove from package. So many were torn up and not used just trying to get out of the package

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

Not what we'd expect to hear! We'd love to learn more about why your experience was different from what we'd expect. We can be reached at 1-877-856-7268 (Monday through Friday, 8:00am – 5:00pm CST). Thanks!

Jan 4, 2021
JessieT198610
3 out of 5 stars review

New formulation not recommended!

[This review was collected as part of a promotion.] I was very disappointed in the quality of the wipes. I have tried cottonelle in the past and they were very durable and held up very well. These were very flimsy and needed at least two or three wipes to feel clean.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

Hi Jessie, our Cottonelle wipes should be the same you've known from previous purchases. We'd love to learn more about why your experience was different from what we'd expect. We can be reached at 1-877-856-7268 (Monday through Friday, 8:00am – 5:00pm CST). Thanks!

Jan 12, 2021
Nannamammy10
5 out of 5 stars review

Worry No More

[This review was collected as part of a promotion.] I was given the opportunity to test Cottonelle Flushable Wet Wipes. It is a pre-moistened wipe that is a wet companion to toilet tissue. I am totally like this product and will keep this stocked up in my home. These wipes are so soft, a slight hint of a scent and a good size sheet size. I felt so clean after each use. Their was no wondering if I had cleaned good in my mind at and that gave me peace of mind and made me feel more confident. Great Company! Great Product!

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 30, 2020
Donna666
5 out of 5 stars review

Cottonelle Flushable Wet Wipes

[This review was collected as part of a promotion.] I was very surprised at how much I liked the Cottonelle Flushable Wet Wipes. I thought they were going to be too messy or clog the toilet and I was not expecting to like using them. I was shocked at how well they worked and how much cleaner I felt after using them. I will definitely be purchasing them for future use and will be making them part of my regular bathroom routine. Thank your for introducing me to such a great product made by Cottonelle. I have already recommended Cottonelle Flushable Wet Wipes to several family members and friends.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 29, 2020
Pebs206
5 out of 5 stars review

Even picky pre teens liked them

[This review was collected as part of a promotion.] We have used flushable wipes in the past but they never held up past getting out of the package and wiping so it was rare that we would get them. Then the pandemic hit and it was our only option for a while and we had an off brand that almost made us swear off wet wipes for good. We tried these and they were much better than we had expected, enough that my picky pre teens actually asked for more as they said they felt much cleaner using these. We will definitely be buying some when we go shopping (hopefully we can find them!)

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Oct 1, 2020
ALEF
1 out of 5 stars review

Horrible Smell

I recently purchased the Cottonelle Flushable Wipes for the first time. I like everything about them except the smell. The wipes smell like a wet dog, and it's even worse once it's on your skin. I asked other people to try as well, to see if they also noticed the same thing and they did as well. I'm wondering if there was an issue with the specific lot I purchased because I'm not seeing that many other complaints on smell...

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

That's definitely not right and we'd like to investigate this further. Our Cottonelle wipes should have a nice, fresh, and light scent. Since this wasn't your case, we'd love to learn more about your purchase and gather some information. Please reach out to us at 1-877-856-7268 (Monday through Friday, 8:00am – 5:00pm CST). Thanks!

Dec 21, 2020
Jackie2710
2 out of 5 stars review

Cottonelle Flushable Wet Wipes Review

[This review was collected as part of a promotion.] The wipes are good as far as leaving you with that clean feeling. However, they are small and thin. They rip easily and get your hands messy, when they shouldn't be. They flush good, but that's because they are thinner than toilet paper. I would not recommend these to wipe your bottom. They are not strong enough, unless you double them, but then you are spending more money than you would buying normal baby wipes.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562