Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes for
Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes
4.5 out of 5 stars
stars
12.6K ratings7,630 reviews
  1. 5 stars74% (9,286)
  2. 4 stars15% (1,888)
  3. 3 stars5% (629)
  4. 2 stars2% (288)
  5. 1 star4% (543)

Member photos

  • +171 images
Sort by |
Showing 1,741-1,750 of 7,630 reviews
Apr 6, 2016
Reviewer name: Chatty Kathy
4 out of 5 stars
4 out of 5 stars review

Cottonelle Wipes Not Popping Up

Buy Cottonelle wipes regulary in the box and they have a pop-up dispenser. Love that. Recently bought Cottonelle wipes (42 count) in a soft-sided pkg. with a flip-up oval. These don't pop up at all. Very disappointing. I'm constantly fighting to find an edge on the next one so I can get it out of the package. Why can't these be pkgd. every-other one the other way -- like many things in life are -- so they pop up a bit when you pull the first one out?

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

Thank you for your feedback, Kathy, and we will be sure to pass your comments along to our Cottonelle wipes team.

Jun 6, 2018
Reviewer name: TippyTara335
5 out of 5 stars
5 out of 5 stars review

Cottonelle Clean

[This review was collected as part of a promotion.] I was very pleased after receiving my Cottonelle Flushable Wipes.Not only did I use them but allowed the little ones as well.They love to throw everything in the toilet,knowing these were harmless made using them safer for my septic.As far as my happy results,I felt way more refreshed after using,they had a nice aromic scent.I also loved how durable,yet soft they were.The combination is hard to find.Definitely will be a must have in my family from here on out.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 26, 2020
Reviewer name: justmissash8
4 out of 5 stars
4 out of 5 stars review

Already wet, textured, works great

[This review was collected as part of a promotion.] I tried these Cottonelle Flushable Wet Wipes and they seem to work pretty good. They are literally a thin wipe and about the size of 2 squares of toilet paper. They come already wet in the pack. You do have to be careful not to pull too hard when removing from the pack or they will rip because they are so thin. They are textured to help with cleansing but not irritating to the skin. These definitely help your skin feel more clean and refreshed. Definitely recommend trying. My kids also like to use these. They do definitely come in handy. I did get to try this for free but the opinions here are based on my own experiences.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
May 23, 2018
Reviewer name: MonicaL29032
5 out of 5 stars
5 out of 5 stars review

These Work Great and Smell amazing!

[This review was collected as part of a promotion.] I’m really glad I got the chance to try out these wipes. They work really well at getting you nice and clean, much more than just regular toilet paper. It smells wonderful and doesn’t clog up your plumbing at all! Love it! I definitely recommend it.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 27, 2020
Reviewer name: Heatherinpa3
4 out of 5 stars
4 out of 5 stars review

Wet toilet paper or flushable wipe?

[This review was collected as part of a promotion.] There are pros and cons but I would definitely buy them again. Cottonelle flushable wipes are the only ones that I can safely say could be flushed and break down in your septic system. Because they are just like wet toilet paper. I also love the scent. They do not have a strong alcohol and perfume smell. I don't however like that they are so thin. It's like pulling apart wet toilet paper. Just getting them out of the package is a challenge. You have to use multiple wipes to do the same as other wipes they say are flushable but I would never flush. All in all they I would buy them but I would buy the bigger pack because u have to use a few at a time.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Jun 13, 2019
Reviewer name: SINR
2 out of 5 stars
2 out of 5 stars review

Wipes self-shredding out of pack

Love the product...until my last purchase of refills. Whether you use the holder or straight out of the refill packet, they shred, making them all but useless. Please reverse what ever change you made to the paper. We have tried other brands and like Cottonelle best. But, we will switch brands if the self- shredding paper isn't remedied. Thank you.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand Team

Hi there! We're surprised to hear this, because we can assure you that we did not make any changes to our FreshCare Flushable Wipes. We hope you will give us a call at 1-800-452-2245 (Monday through Friday 8:00 am - 5:00 pm CT), so we can learn more of what you are experiencing and help you further. Thank you.

May 1, 2025
Reviewer name: sadiesaid_3451
4 out of 5 stars
4 out of 5 stars review

Makes yucky less yucky

Love these wipes! They don't have a strong scent but do smell good. They do a great job of cleaning! They only break sometimes when coming out of the packaging but overall are pretty strong, I feel like this could be improved. They can be flushed down the toilet and don't seem to cause any harm. These are an affordable must have!

Review from influenster.com
Helpful?5M0O0CZTABU03600048562
Sep 8, 2023
Reviewer name: Trish from KoP
1 out of 5 stars
1 out of 5 stars review

So dissatisfied with new packaging and product

The recent changes to packaging and product are awful. I can never only get one sheet out anymore, and when I do, I get a flimsy, thin sheet, nothing like what these used to be. Bad move, just to save money. Replacing a good product with bad is never a good way to keep customers!

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Kimberly Clark

We're disappointed to hear this, and can assure you it isn't what we'd expect. Please give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.cottonelle.com/contact-us when you have a chance so that we can talk to you more about what's going on and try to help. Thank you.

Nov 4, 2016
Reviewer name: 907Meg
4 out of 5 stars
4 out of 5 stars review

This product was a refreshing surprise!

[This review was collected as part of a promotion.] I received the sample of the product and tossed it in the bathroom not thinking anything of it. One day, I decided to use it, and WOW! What a pleasant surprise! I enjoyed the unique, ribbed texture and the fact that the product can be flushed. Though I felt clean after use, the scent was too strong, in my opinion. I also felt that product was too moist. Overall, I did continue to use the sample and may consider purchasing this product in the future.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
Aug 20, 2023
Reviewer name: LindaC2
5 out of 5 stars
5 out of 5 stars review

When toilet paper just isn't enough

[This review was collected as part of a promotion.] Sometimes you need more than just toilet paper to feel clean. These wipes by Cottonelle are soft and gentle, and best of all, they are flushable. Perfect size for carrying in your purse for whenever the need may arise. Definitely recommend these wipes.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562