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Customer reviews for Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes for
Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes

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Nov 2, 2021
Shopping in Niceville
1 out of 5 stars review

Very bad new design

These wipes have a new design where wipes are individually cut and stacked in package. This new design makes it impossible to pull out a wipe without tearing it. I don’t understand why a company would destroy a good product in this manner. The old version was a 5 star. This new version is a zero.

Helpful?5M0O0CZTABU03600048562
reply from CottonelleExpert

Thanks for being a fan of ours. We're sad to hear this though, because we always want you to be happy when using our product. Feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we an learn more about what's going on and try to help. Thank you.

Dec 22, 2020
Chat2554
5 out of 5 stars review

Leaving you feel clean

[This review was collected as part of a promotion.] These wipes provide a peace of mind for me by ensuring I'm clean an moisturzed after using these wipes. With their easy to use an pull of the pack packaging, you can use these on the go or wherever you need too because their easy to be stored or put away after each use. Their easy to discard, flush, or throw away as well. They left me feeling cleaner an well moisturized after using. Not too wet an no mess after each use. These are now added to my daily regime.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Jan 3, 2021
Sunshine4652
4 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] I was happy to sample Cottonelle Flushable Wet Wipes. I was concerned about flushing the wipes, but there was no issue in doing so. The toilet paper I normally use is Charmin, but I would feel confident in switching to the wipes. It gives you a cleaner experience and is easy to use.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
May 21, 2016
John
1 out of 5 stars review

Quality has changed

The overall quality of this product is poor. It tears both when being dispensed as well as when used. This had not been a problem previously. The start of this seems to have been when you went to the ripple design. Very disappointed in a product that I have used for quite a while.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

Hello, John. We would like to assure you that we have not made any changes to our wipes recently. The experience you are describing is unfortunate and not what we would expect to hear about our Cottonelle FreshCare flushable cleansing cloths. Providing our consumers with the highest quality product possible is very important to us. We'd love the opportunity to speak with you to learn a bit more about the experience you've had with our product and see if we can't keep you in the Cottonelle family. When you have some time, please contact our Consumer Care team here, https://www.cottonelle.com/contact-us or by phone at 1-877-642-6886 (Monday through Friday, 8am - 4pm CT). Thanks!

Dec 22, 2020
Starr586
4 out of 5 stars review

Cottenelle Flushable Wipes

[This review was collected as part of a promotion.] They were easy to open. While getting the wipe out it tore, so was extra careful getting the other ones out. The light sent was pleasant. Cleaned real well. Felt refreshing and clean after. Had no irritation. Flushed right down the toilet. I like the wipes because they give that extra clean feeling.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 29, 2020
Yamiha1
5 out of 5 stars review

Smell good

[This review was collected as part of a promotion.] The size, smell, texture, softness and they are easy to use and I can get rid of them without problem. It comes in a very convenient packaging that I can take it wherever you go. they are really good they do not leave any residue

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Nov 11, 2024
Raymind
1 out of 5 stars review

Rips too easily

I do not know what has happened to cottonelle, But the wif Pes rip too easily. As I pull them out they start ripping. As I wipe they begin ripping and that is not good of course. I am leaving this review in November of 2024. I don't remember these wipes ripping so easily in years past. But something is not right. I will try to add a video to show you. But these are definitely no longer reliable wipes. Okay I was unable to add a video. But trust me or go buy a pack on your own, and you will see.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from social media team

We're disappointed to hear about this, because quality is very important to us. This isn't what we'd expect, and we want to learn more and try to help. Feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6429s6XQ5 when you have a chance so that we can learn more and try to help. Thank you.

Dec 22, 2020
Shadaisy8
5 out of 5 stars review

Perfect for Potty Training

[This review was collected as part of a promotion.] Cottonelle Flushable Wet Wipes are great to use with a potty training toddler. Other brands we have tried have been either too thin or cause irritation. The Cottonelle wipes are the perfect thickness and do not rip while wiping. They also do not cause any irritation at all. In the future I will try and find the unscented version however because I did not care for the scent.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
May 15, 2018
Sherre467
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] These Cottonelle Flushable Wipes are a great product. They are just the right size and not overly wet. The small ripples on them seem to help leave you fresh and clean. They are very lightly scented and do not seem to irritate your private areas.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Jan 5, 2021
AmandaW7
4 out of 5 stars review

Clean & Fresh Feeling Booty!

[This review was collected as part of a promotion.] Overall I thought the wipes were great! They left me feeling clean & fresh! I do wish the wipes were a little thicker as I had to fold them in order for it to feel comfortable when using. I also wish they had more of a texture like with raised areas like Cottonelle's dry tissue does & I would prefer a stronger & more noticeable scent. Other than that I feel the wipes are wonderful and I definitely recommend them. My only real issue was with the packaging. The smaller travel packs they have a resealable sticker opening. After opening & closing a few times, it lost its tackiness & wouldn't stay closed completely. This caused the wipes to dry out a little, especially the top wipe. But it was easily remoistened with just a little water. My husband however was not a fan of the wipes. He said after use he felt like he had "wet-butt" & it was uncomfortable. So maybe these wipes aren't for everyone but I personally thought they were great & recommend at least trying them out!

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562