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Customer reviews for Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes for
Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes
4.5 out of 5 stars
stars
12.6K ratings7,628 reviews
  1. 5 stars74% (9,281)
  2. 4 stars15% (1,886)
  3. 3 stars5% (629)
  4. 2 stars2% (288)
  5. 1 star4% (543)

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Showing 121-130 of 7,628 reviews
Feb 11, 2026
Reviewer name: xab3rcrmb3x_9426
5 out of 5 stars
5 out of 5 stars review

Must have

[This review was collected as part of a promotion.] Cottonelle flushable wipes are a must have in my household, we also keep some in the car for when we are out. The whole family uses them! Gives us the cleanliness we need in a pocket sized package that is great for home or on the go! Great quality with no ripping and a clean scent.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
May 9, 2026
Reviewer name: BreijahG
5 out of 5 stars
5 out of 5 stars review

Perfect to use when using the bathroom very gentle

[This review was collected as part of a promotion.] I love the cottonelle brand been using it every since I started potty training. Now as an adult I love how comforting it is and that it absorbs everything as you wipe without tearing . Its effectiveness is definitely worth the price !

Review from influenster.com
Helpful?5M0O0CZTABU03600048562
Oct 22, 2020
Reviewer name: MoniqueMe
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Cottonelle Flushable Wipes

These smell like poop! I kept asking eveyone in the house if they noticed the smell as well. They did! Two weeks ago, I saw on the news regarding a recall due to bacteria that may be harmful for people with pre-existing condition. I'm taking whatvi have left back to the store although, I did have these shipped to me. I chose these over the store brand because they were "conttonelle!"

Helpful?5M0O0CZTABU03600048562
reply from CottonelleExpert

Hello, thanks for bringing this to our attention. Sometimes odors can be absorbed into the product, but we do take care with those who ship, store, and sell our tissues to prevent this from happening. We never want this to be the experience of our consumers. We'd like the chance to learn more and see how we can help. Please give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST), when you have a chance. We hope to speak with you soon!

Mar 31, 2026
Reviewer name: Formica
2 out of 5 stars
2 out of 5 stars review

Tear very easily

Product was initially superb. However, recently, I have found them to have gotten thinner than a sheet of Cottonelle toilet tissue. They tear easily which is gross and makes using them for their purpose, unsuccessful. Pieces get torn off at times which creates another issue. Do not recommend them any more. Buying the generic is just as good and cost effective.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

We're disappointed to hear about what's been going on, because quality is important to us. This isn't what we'd expect, so feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) so that we can learn more and try to help. Thank you.

Apr 4, 2026
Reviewer name: JaycherieW
4 out of 5 stars
4 out of 5 stars review

Settle fresh scent and you feel clean after using

[This review was collected as part of a promotion.] I have always been an advocate of flushable wipes. Cotonelle did not disappoint me. I like the fresh scent and that it is not strong and the size of the product is great for travel. It doesn’t take up much space. Also since I have sensitive skin it didn’t irritate me at all which is very important.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
Aug 22, 2024
Reviewer name: LargeManWithKids
2 out of 5 stars
2 out of 5 stars review

They do the job, barely. Not as good as MM wipes.

We are trying these because the Member's Mark Wipes are no longer available. We have been using Member's Mark wipes for years and have had no complaints (aside from the occasional pack drying out when a child tears the plastic a bit too enthusiastically). When comparing them side by side... I have never had a Member's Mark wipe rip while removing from the package. One in three Cottonelle wipes will have a giant flap ripped through the middle, even while being careful. An unfolded Member's Mark wipe can be used confidently for several swipes, folded, swipe again, fold again if you're feeling bold for a final swipe, and then discard. An unfolded Cottonelle wipe will rip on the first swipe, shred itself into pills and wrap around any hairs painfully on the second or third gentle swipe. Are the Cottonelle wipes better than dry paper alone? As long as you have enough of them, yes. I would not be confident about being able to finish a cleaning job with just one or two. Have I checked for alternatives? Yes. They are unpleasant to use and do not inspire confidence in their results. I should not be finding lumps of shredded wipes after cleaning. My kids are unable to pull a single sheet out without it ripping in the process. They fall apart almost immediately. Included pics are from a freshly opened Cottonelle pack and one of the last two wipes left in my MM pack.

Helpful?5M0O0CZTABU03600048562
reply from CottonelleExpert

We always want you to have a great experience with our Flushable Wipes, so we’re disappointed to hear this. What you’ve described is unexpected so we’d like to learn more and help further. Please feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) when you have a moment.

Aug 1, 2024
Reviewer name: tuckertoonyx
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Try them, bet you will like them.

These wipes are all that they say they are. They do there job, smell good no chemical odor from them. They do not DRY out. They keep 'popping-up' to use the next one - don't have to dig in them to find the next one.....thanks. Great price and free shipping

Helpful?5M0O0CZTABU03600048562
Mar 14, 2023
Reviewer name: gen2
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Flimsy and Frustrating

I really wanted to like these wipes but man, are they ever frustrating. When trying to pinch just one sheet out of the pack, it tears in small bits. They are thin. Too thin, IMHO. Sometimes the whole pile wants to tag along when getting the one sheet. It is just very fiddley to try and get them out. They are perforated into 4.5" x 5" sheets. I'm here to tell you, one isn't going to get the job done so you will use more. It says there are 42 wipes per box. This seems like a good value BUTT if you are using 5 or more sheets per poo session, that pack empties pretty fast. I have a septic tank and although these claim to be safe, I do not flush them. I don't want to have costly unclogging fees by testing this claim so I wrap in a bit of toilet paper and toss in small baggies that I keep in my bathroom. I thought I would like these and I do think they are ok but I'm on the fence about buying them again. I have a bidet so while home, I use that. These wipes are nice for travel. The pack is small enough to stick in a purse.

Helpful?5M0O0CZTABU03600048562
Apr 2, 2024
Reviewer name: JD
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bring back Sam’s wipes

Bring back Sam’s wipes, these are trash and rip easily

Helpful?5M0O0CZTABU03600048562
Nov 12, 2018
Reviewer name: BettyJCA
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cottonelle

We have used these for years and we love them.

Helpful?5M0O0CZTABU03600048562