Customer reviews for Kleenex Cottonelle FreshCare Flushable Cleansing Cloths (11 pk., 42 ct.)

Customer reviews for Kleenex Cottonelle FreshCare Flushable Cleansing Cloths (11 pk., 42 ct.) for

Kleenex Cottonelle FreshCare Flushable Cleansing Cloths (11 pk., 42 ct.)

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4.4 out of 5 stars

stars7,940 ratings7,918 reviews

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Dec 25, 2016

confident4u

5 out of 5 stars review

to feel completely clean

[This review was collected as part of a promotion.] This product cleaned me so thoroughly I definitely felt more confident to be around friends and more comfortable to be close to others.

Review from cottonelle.com

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reply from Cottonelle Brand Team

You chose the right words! Cottonelle Flushable Cleansing Cloths help you feel confidently clean and dry. Thank you you for being a fan!

Nov 26, 2015

Mommy of 2

1 out of 5 stars review

Used to love them

Whatever changes were made need to be undone! These wipes are so thin you can't even get them out without them falling apart. Time to start looking for a new brand!!

Review from cottonelle.com

Helpful?

reply from Family Care

Thank you for reaching out to us! We have not made any recent changes to Cottonelle Fresh Care Flushable Cleansing Cloths that would cause this experience. Since this is not typical, we encourage you to reach out to our Consumer Care Team online at: https://www.cottonelle.com/contact-us or by phone: 1-877-642-6886 (Monday through Friday 8:00 am - 4:00 pm Central Time), so we can learn more. Thank you!

May 6, 2020

Lilyrose4

5 out of 5 stars review

Rare

[This review was collected as part of a promotion.] I like it a lot. Can't find it right now but when I can get it, I will! These are gentle, seem to do a great job.

Review from Home Tester Club

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Oct 18, 2015

Inferior product

1 out of 5 stars review

Why change when it wasn't broken

The product has changed recently. The use to be a quilted design and were thicker too. I am now using more per restroom visit. They tear coming out of the box, and frequently tear when wiping! I am now forced to find a new product.

Review from cottonelle.com

Helpful?

reply from Family Care

Thanks for taking the time to provide us with this review. We're disappointed to hear that you weren't pleased with your latest experience with our wipes. There haven't been any recent changes made to our wipes that would affect the quality of the product. We would like the opportunity to learn more about your experience. When you have time, please reach out to our Consumer Care Team online at: https://www.cottonelle.com/contact-us or by phone at: 877-642-6886 (Monday through Friday, 8am - 4pm CT). Have a great day!

Oct 22, 2015

LoriV

3 out of 5 stars review

Bring the old formula back!!!

I've been buying this product for years. I am so disappointed with the new "Clean Ripple" version. It shreds constantly when pulling it through the dispenser...never had this issue with the original.

Review from cottonelle.com

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Jul 14, 2024

Rhonda

2 out of 5 stars review

Verified Purchase

Prefer the individual packages

The wipes dry out, I prefer the three pack combination

Review from walmart.com

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reply from CottonelleExpert

We're disappointed to hear this, because quality is important to us. We always want you to have a great experience with out products. Feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) when you have a minute so that we can learn more and try to help. Thank you.

Jul 21, 2023

Rachel

5 out of 5 stars review

Verified Purchase

great wipes. lightly scented.

Review from walmart.com

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May 17, 2020

Anonymous

5 out of 5 stars review

Verified Purchase

Awesome service and reliability.

Excellent condition, and received the package promptly.

Review from walmart.com

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Aug 15, 2024

Maddie

2 out of 5 stars review

Verified Purchase

They break easily

They break easily. Bought them when we had our babygirl and was not happy with this

Review from walmart.com

Helpful?

reply from CottonelleExpert

We're disappointed to hear this, Maddie, because we always want you to have a great experience with our wipes. Feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) when you have a minute so that we can learn more and try to help. Thank you.

Apr 7, 2020

Jacqueline

5 out of 5 stars review

Verified Purchase

Well needed

Well needed since tee pee ran out in line

Review from walmart.com

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