Customer reviews for Kleenex Cottonelle FreshCare Flushable Cleansing Cloths (11 pk., 42 ct.)

Customer reviews for Kleenex Cottonelle FreshCare Flushable Cleansing Cloths (11 pk., 42 ct.) for

Kleenex Cottonelle FreshCare Flushable Cleansing Cloths (11 pk., 42 ct.)

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4.4 out of 5 stars

stars7,939 ratings7,917 reviews

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Dec 25, 2019

Beachcomber6

5 out of 5 stars review

Good Product and Gentle

[This review was collected as part of a promotion.] Use these every day for cleaning my face and other body parts. I do not flush for I have a septic system but do when traveling. Like the fresh smell.

Review from Home Tester Club

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Jun 14, 2018

Trish7510

5 out of 5 stars review

Fresh clean feeling!

[This review was collected as part of a promotion.] I totally love the convenience of being able to take these with you anywhere. We used our pack in our recent camping trip and it made cleanup of ourselves fast and easy ! Love it!

Review from Home Tester Club

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Jan 17, 2020

JenMS

1 out of 5 stars review

Flushable wipes

If I could give this a one star I would. These "flushable" wipes cost me hundreds of dollars to clear out a drain that these were stuck in. It says safe for toilet systems but this is NOT the case. Beware of the false information on the package!

Review from cottonelle.com

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reply from Cottonelle Brand

We can understand what a frustrating experience this must’ve been, JenMS – we want to help. Please share some additional details about your experience and connect with our team at 1-800-452-2245 (weekdays, 8 am - 5 pm CT) when you have a moment. In the meantime, please know that our flushable wipes have been specially designed and tested to be fully flushable for plumbing systems in good, working order. It may also help to know that plumbers who have examined the difference between non-flushable baby wipes and Cottonelle flushable wipes recognize our flushable wipes as fully flushable and compatible with properly-functioning home plumbing systems. We hope to hear from you soon. Thank you.

Jun 9, 2017

tjasf

2 out of 5 stars review

The new packaging is horrible

Your switch to packaging that does not work in the dispensers is wasteful. Without the structure of the dispenser the sides of the package collapse as wipes are used and when you get to the last wipes they have balled up together and are useless.

Review from cottonelle.com

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reply from Cottonelle Brand

Hello! Our Cottonelle FreshCare Flushable Cleansing Cloths should come out of the package easily, so you can be sure you'll get that confident clean you expect. It isn't typical that they ball up at the end of the package. We'd love to learn more about what's happening and try to help. Please give us a call at 1-877-642-6886 7:30am-7pm CT so that we can chat. Thanks and we look forward to hearing from you!

Jun 25, 2016

Clean Queen

5 out of 5 stars review

Cottonelle Flushable Wipes

[This review was collected as part of a promotion.] Esthetically and convient for placement in bathroom. Scent is not overpowering in perfumes. A must have for all bathroom "Queens of clean!"

Review from cottonelle.com

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reply from Cottonelle Brand

Thanks for the thoughtful feedback!

Jan 27, 2017

sugma

5 out of 5 stars review

Totally fresh smell and perfect size

Easy to use for everyone even my 3 yr old granddaughter. My daughter has hers mounted on the wall but sitting flat. Can that be purchased separately or is it sold as a unit?

Review from cottonelle.com

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reply from Cottonelle Brand

Thanks for being a fan! To help us learn more about what your describing, we ask that you reach out to our Consumer Care Team online at: https://www.cottonelle.com/contact-us or by phone at: 877-642-6886 (Monday through Friday, 8am - 4pm CT). Have a great day!

Feb 3, 2019

Gert

2 out of 5 stars review

What Happened?

I've been purchasing your product for a few years. The refillable package I most recently purchased was very poor quality. Almost every other wipe rips in half when you take it out of the dispenser.

Review from cottonelle.com

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reply from Cottonelle Brand

We want to provide a consistent, high-quality product, Gert, so it’s disappointing this hasn’t been your recent experience with our Cottonelle Freshcare Flushable Wipes. We’d like to learn more about this particular package and help. Would you please take a moment to chat with our team at 1-877-642-6886 (weekdays, 7:30 am - 7:00 pm CT)? We look forward to helping you soon. Thank you.

Dec 13, 2016

MamaMinta

4 out of 5 stars review

I was impressed

[This review was collected as part of a promotion.] I tried the product not expecting to enjoy using a flushable cloth. But I as surprised at how convenient and easy to use it was! It left me feeling clean and fresh.

Review from cottonelle.com

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reply from Cottonelle Brand

We are glad to hear Cottonelle Flushable Cleansing Cloths are keeping you clean and confident!

Dec 9, 2016

CityMom

3 out of 5 stars review

Clean and refreshing every time

[This review was collected as part of a promotion.] This product leaves you feeling so clean and refreshed in a way that toilet paper never could. The scent is delightful and the best part is that they are flushable. Super easy. Super clean.

Review from cottonelle.com

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Jul 21, 2016

ButtFeelsGreat

5 out of 5 stars review

Butt Feels Great!

Great clean feeling when you use these wipes! It almost feels like you have taken a bath after using these refreshing wipes. By the way, don't use these wipes in place of taking a bath, they're good, but not that good.

Review from cottonelle.com

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reply from Cottonelle

A great way to stay clean and fresh!