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Customer reviews for Kleenex Cottonelle FreshCare Flushable Cleansing Cloths (11 pk., 42 ct.) for
Kleenex Cottonelle FreshCare Flushable Cleansing Cloths (11 pk., 42 ct.)

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May 16, 2018
KTKATIE9
2 out of 5 stars review

Cottenelle Flushable Wipes

[This review was collected as part of a promotion.] I did not care for the Cottenelle Flushable Wipes. I felt the wipes were too thin and tore easily.. I understand they could not be too thick as they were flushable but I did not feel they were thick enough to do a good cleaning job..

Review from Home Tester Club
Helpful?3FJUZ56430OP3600046512
reply from Cottonelle Brand

Hi there - Cottonelle FreshCare Flushable Cleansing Cloths shouldn't be breaking down until after you've flushed them, so you can get a confident clean. So we can learn more and help, please reach out to us online at: https://www.cottonelle.com/contact-us or by phone at: 877-642-6886 (Monday through Friday, 7:30am - 7pm CT). We hope to talk soon!

Apr 4, 2017
SICLOWN
5 out of 5 stars review

LOVE AT FIRST WIPE!!!

FOR MY BATHROOM EXPERIENCE OVER MY 87 YEAR LIFE I HAVE TRIED ALL OF THE REST BUT COTTONELLE IS DEFINITELY THE BEST.IT'S TEXTURE IS AS ITS NAME DENOTES COTTONY SOFT AND CARESSESS YOU WITH A LOVING TOUCH LIKE YOU HAVE BEEN TOUCHED BY AN ANGEL WHO IS PLAYING A SOFT MELODIOUS TUNE ON A GOLDEN HARP. COTTONELLE MAKES YOUR EVERY BOWEL MOVEMENT A TREASURE OF PLEASURE LEAVES ONLY HAPPY MEMORIES FOR YOU TO SAVOR. I HAVE REQUESTED IN MY WILL THAT WHEN I MEET MY MAKER TO HAVE MY CASKET LINED WITH COTTONELLE SO THAT I WILL MOST CERTAINLY REST IN THE GLOW OF PEACE AND TRANQUILITY. AMEN.

Review from cottonelle.com
Helpful?3FJUZ56430OP3600046512
reply from Cottonelle Brand

Someone sure is clean and confident!

Jun 2, 2015
Molly
1 out of 5 stars review

K

Cottonelle Cleansing Cloths changed my life for the worse. After a few days of use, I developed itching, burning which turned into bleeding before I realized it was caused by the wipes. I used them more often than normal, thinking the problem was caused by not getting clean enough. Finally, I read reviews from other users who had the same problem. I stopped use immediately and the problem was completely better in a couple days. I do NOT reccommend these at all. I tried to give zero stars but one was the lowest choice.

Review from cottonelle.com
Helpful?3FJUZ56430OP3600046512
reply from Family Care

We're sorry to hear about the discomfort you've experienced, Molly. We can assure you that the health and comfort of those who use our products is a top priority for us. The ingredients in our wipes go through extensive evaluation by product safety and medical professionals with delicate skin in mind. Cottonelle offers two variations of flushable wipes, and we encourage you to give our Cottonelle Ultra Comfort Care Flushable Cleansing Cloths wipes a try as they offer a soft texture and a gentle touch of shea butter. To learn more about them, visit: http://bit.ly/1u6vd4k. We'd like the opportunity to better understand your experience and personally assist you. If you have not done so already, please contact our Consumer Care team at http://bit.ly/1mFRF1Z, Monday through Friday, 8:00 am to 4:00 pm CT. Thank you.

Oct 23, 2018
Desert Mike
1 out of 5 stars review

Not the best on the market... by far

I have purchased several different brands of flushable wipes and Cottonelle Flushable Rigid Flip Top Soft Pack (42 ct) are low on the list. PROS: The sheets stay moist even if the lid is left open for several hours. CONS: 1) The sheets are not in a multi-fold configuration so you pull one sheet and may get a stream of 3 or 4 sheets linked together and then it reaches the end. Then when you need another sheet you have to dig down inside the package to until you manage to find the leading edge of the next sheet. 2) The lid doesn't have a 'gasket' to pull the sheets through that separates them as they are pulled from the package so when you pull just one you get a never-ending line of sheets coming out of the box. 3) After 10 or 12 open/closes the lid starts to fail to latch closed. I'd try another brand.

Review from cottonelle.com
Helpful?3FJUZ56430OP3600046512
reply from Cottonelle Brand Team

Hi Desert Mike, we can assure you that what you are describing is not the quality you should be receiving from this package's design. We work hard to make sure our packs of flushable wipes are convenient for you, and that you can remove the wipes with ease. Your feedback is much appreciated, and we'll be sure to pass it along to the rest of our team. If you have any other questions and/or concerns, please don't hesitate to give us a call at 1-877-642-6886 (Monday through Friday 7:30 am - 7:00 pm CT). Thank you.

Dec 10, 2019
Wenchymae1
5 out of 5 stars review

Feel fresh and clean

[This review was collected as part of a promotion.] Love this product. Great feeling after using. You dont stay wet after using. Dries pretty much instantly. Word of caution..flushing any kind of wipes may cause ur system to back up. Espically septic tanks.

Review from Home Tester Club
Helpful?3FJUZ56430OP3600046512
reply from Cottonelle Brand

We love keeping you clean, Wenchymae1! Flush assured knowing that our Cottonelle brand flushable wipes are specially designed to break down as they move through the system due to a patented technology that keeps them strong in the package and during use but allows them to lose strength after flushing. Enjoy the clean!

Oct 2, 2020
Lcjones059
5 out of 5 stars review

Clean and Gentle

I received the Cottonelle Flushable Wipes 42 pack for free in exchange for writing my honest opinions, and I can tell you that I am a single parent raising a 5 1/2 yr old son so that means he gets extremely dirty all the time! These wipes are a must in my bathroom and in my vehicle on the go because toilet tissue won't clean my son as thoroughly as a wet wipe will! I have to have a wipe like this because the number 1 thing that attracted me to the product is that it's flushable and septic tank safe. I don't have to worry about dirty wipes filling the trash can and I don't have to worry about my toilet getting clogged even if he uses too many. These are awesome for on the go as well because they are thick enough to grab just one and the flip top makes it easy enough to stick in my purse or in the vehicle somewhere. They are gentle for our skin and thick enough to wipe up any dirt or grime or bathroom messes without having to grab a ton. I love that they come in a pack of 2 and they aren't in a big bulky container. He really enjoys using these much better than any other brand because he can do the job himself instead of calling me for some help.... These don't break when pulling them out or using them to clean and they have a subtle clean smell without an overpowering scent.

Review from walmart.com
Helpful?3FJUZ56430OP3600046512
Dec 14, 2017
Deb in Madison AL
2 out of 5 stars review

SMALL GOOD, BUT TEAR UPON USE ...WON'T BUY AGAIN!

I'm usually one who only gives positive reviews. However, every now & again I need to speak out when something just doesn't work. I'm a 46-yrs-old female and have been using baby wipes to keep myself clean for as long as I can remember. For years I used Costco's brand until they changed their formula some years back. They used to be great! They smelled nice, the size was perfect & they didn't tear upon use. However, once they changed, the smell was TERRIBLE. So they lost me after that. I had to find an affordable replacement, so I began using Walmart's Parent's Choice. While they are not nearly as good as the old Costco brand used to be, they are still better than a lot of the ones out there. Not to mention still within my budget. However, I'm always open to trying out new wipes. So I had a manufacturer coupon that allowed me to try the Cottonelle, 42-pack of Clean Ripple (FreshCare). I admit that they smell really nice, which I like, but that was all that I liked. They tear almost instantly BEFORE I even get them out of the pouch. Then they tear more when I try to wipe myself clean. I even double them over prior to using to try to avoid that, but it doesn't always work. While I'm a hand-washer regardless ...I feel that I have to "doubly wash" my hands because my fingers tear thru them. So for me that's a BIG NEGATIVE & that's why I don't recommend them. Also, the size is quite small for my liking. I've never flushed them, as regardless of ANY brand that says "flushable" ...why take the chance. I don't want to end up with clogged pipes or flooded bathroom. After reading several reviews, that just confirms for me not to flush these or any other that claim "flushable" ...regardless of what their "proven tests" show. So that's just my opinion! Thanks for listening!

Review from cottonelle.com
Helpful?3FJUZ56430OP3600046512
reply from Cottonelle Brand Team

We definitely wouldn't expect tearing, Deb and want you to enjoy a confident clean every time. Please reach out to us at https://www.cottonelle.com/contact-us or by phone: 1-877-642-6886 (M-F, 7:30 am - 7:00 pm CT) so we can learn more about what's happening and see what we can do to help. Thank you!

Mar 27, 2021
Beth
1 out of 5 stars review

Poor packaging

These wipes were great when they were in a 12pack. When they switched to the 14 pack the quality fell drastically. When you first open the package it's hard to get the initial wipe out without it tearing or shredding. Once the package is open the flap won't stay sealed and you loose up to the last half of the package. I use them at work so it may take up to two weeks to use the whole package. I never had this problem with the 12 pack. Currently looking for a replacement product.

Review from cottonelle.com
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reply from Cottonelle Brand

Oh, no! We'd love to learn more about why your experience was different from what we'd expect. We can be reached at 1-877-856-7268 (Monday through Friday, 8:00am – 5:00pm CST). Thanks!

Feb 22, 2021
Kells9
5 out of 5 stars review

I love these wipes!

[This review was collected as part of a promotion.] I love these Cottonelle flushable wipes! They are soft and clean very well, leaving you feeling refreshed and clean! I love how they are plastic free and made with water and renewable plant-based fibers. There are no harsh chemicals so they won't irritate your skin.

Review from Home Tester Club
Helpful?3FJUZ56430OP3600046512
Aug 9, 2020
cathryn
1 out of 5 stars review

Verified Purchase

not hypoallergenic.

There is no way these wipes are hypoallergenic.

Review from walmart.com
Helpful?3FJUZ56430OP3600046512
reply from CottonelleExpert

Hi! The ingredients used in Cottonelle flushable wipes have a low likeliness to cause allergies and are therefore considered hypoallergenic. If we can help answer any questions or support your clean any further, please don't hesitate to continue the conversation with us at 1-800-452-2245 (weekdays, 8 am - 5 pm CT). Thank you, Cathryn!