A great way to start potty training, AngieM! We're glad to hear you chose Pull-Ups for your Big Kid and we wish you the best of luck on this potty training journey!

Thank you so much for reaching out and letting us know about your experience. We know how frustrating leaks can be, and this isn't something we'd expect as we always strive to provide products that reach our high-quality standards. Some parents have found moving up in size can help prevent leaks from occurring. Regardless, we'd like to follow up with you to learn more and best help. Please give us a call at 1-888-778-5587 (M-F, 8AM-5PM CT). We hope to chat soon.

We're sad to hear that! If you'd ever like to chat more about your experience with Pull-Ups, please feel free to get in touch with us by phone at 1-888-778-5587 anytime M-F, 7:30AM-7PM CT. Have a great day!

We appreciate you choosing Huggies® for your granddaughter, Greg!

We're happy to help your granddaughters along with potty training, Kathleen! Thank you! - Pull-Ups Brand

We're sad to hear this, Mel! Our goal is to provide you and your child with a training pant that you feel confident will be comfortable and provide the coverage you need to get through accidents. Since we want the best for your child as well, we'd like to learn more about your experience and see how we can help. When you have a moment, please connect with one of our specialists by phone at 1-877-648-2484 (M-F, 8AM-5PM CT). When you get in touch, be sure to have the product and packaging on hand so we can best help. Hope to hear back from you soon!