Hello! Thank you for sharing this with us. We want you to feel comfortable and protected when using our pads and are disappointed to hear about your experience. We’d like to learn more and see how we can help. When you have a chance, please give us a call 1-877-947-6473 M–F from 8am-5pm CST or online at: https://www.poise.com/en-us/contact-us We hope to hear from you soon!