Skip to Main Content
Sams Club
Sams Club
Customer reviews for Kleenex Facial Tissue (160 tissues, 12 pk.) for
Kleenex Facial Tissue (160 tissues, 12 pk.)
4.5 out of 5 stars
stars5,752 ratings5,612 reviews
  1. 5 stars74% (4,231)
  2. 4 stars15% (855)
  3. 3 stars5% (272)
  4. 2 stars2% (133)
  5. 1 star5% (261)

Member photos

  • +2 images
Sort by |
Showing 281-290 of 5,612 reviews
Feb 20, 2019
McKay
1 out of 5 stars review

Horrible Chemical Smell

Over the last few months it's hit or miss on whether or not the Kleenex box I buy will have a horribly strong chemical smell. I've tried buying them at different locations and it hasn't helped. The smell is overpowering. I've probably thrown away eight boxes to the three I've managed to keep.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
reply from Kleenex Brand Team

Yikes - that's certainly unexpected, McKay! We take a lot of measures to ensure this sort of thing doesn't happen, however sometimes smells can be absorbed during shipment and storage. It's important to us to provide you with the perfect product, so extensive measures are taken at our manufacturing facilities and those who ship, store, and sell our products - We're glad you brought this to our attention. Please give us a call at 1-800-553-3639 (Monday through Friday 7:30 a.m. – 7:00 p.m. CT), so we can learn more and help you further.

Nov 30, 2023
LuvLee88810
5 out of 5 stars review

No Sore Nose

[This review was collected as part of a promotion.] I Love How Soft The Tissues Are! I Never Have A Sore Nose When Using Them! The Container Is perfect for easy use and disposal! I wish it was more in the box lol Kleenex Is A Household Name In My Family!

Review from Home Tester Club
Helpful?2HVPT88NNRZF3600042141
Feb 24, 2020
asimplelifeblog
4 out of 5 stars review

Overall I’ve been happy with the Kleenex brand. However they seem to be getting thinner than I remember from the past. And the last few boxes I’ve opened have had a terrible amount of “lint” or extra tissue that flies everywhere when you pull out a tissue. The current box we have open isn’t doing that and they work really well. They’re affordable. I’ll continue to purchase them.

Review from influenster.com
Helpful?2HVPT88NNRZF3600042141
Dec 28, 2022
Lydia54
1 out of 5 stars review

Quality has gone down

I noticed with my last purchase of these tissues at the grocery store (I buy the pack of four flat boxes-2 ply) that the quality has deteriorated. They are like sand paper and appear smaller in size. Disappointed. I guess this is what happens with inflation. Costs more, quality less.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
reply from Kimberly Clark

This is disappointing to hear, Lydia54, because quality is very important to us. We can assure you this isn't what we'd expect, and we'd like to talk to you more about what's going on and try to help. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance. Thank you.

Sep 29, 2014
CRayne
5 out of 5 stars review

Quality A+

What do I love about Kleenex® Brand Tissues? I love they are affordable, have cutesy designs that match my home, they are strong and absorbent, stands up to sneezing and wetness, does not crumble or leave any paper fuzz behind, they feel good in my hands as I have an OCD about textures and feeling of certain things.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
reply from FC

Thanks for sharing the love! You can be sure we will let our team know your feedback!

Nov 24, 2023
Veee5
5 out of 5 stars review

Kleenex tissue

[This review was collected as part of a promotion.] The kleenex box was easy to open. once opened the first kleenex came to the top for easy access. the material was soft and just the right amount of firmness. When I used to blow my nose it held together well.

Review from Home Tester Club
Helpful?2HVPT88NNRZF3600042141
Aug 23, 2023
Boohbeear6
5 out of 5 stars review

Kleenex

[This review was collected as part of a promotion.] My overall opinion on these kleenx's I absolutely love them because they are so soft on my little nose and just thick enough they are perfect I def recommend for sure !! I think there should be more than 60 in a box though!!!!

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
Nov 21, 2020
wifeofabnsaxvii
1 out of 5 stars review

What happened?

Kleenex Ultra Soft have always been my go to, especially since Puffs now cause me to break out in blisters... But something is wrong. Now all the Ultra soft boxes I buy, aren't ultra soft, they are as harsh as the cheap tissues offered at hospitals and the smell like wet dogs! I understand we're in a pandemic and you are under pressure to deliver, but to charge more for something you claim is ultra soft and to actually pack them with the harshest tissue you make is unacceptable not to mention deceptive! I buy the ultra soft to protect my skin. I pay more expecting that what I'm buying, what's on the label is what I'm actually getting. So very disappointed!!

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
reply from Kleenex Brand

We're sad to hear this as what you've described isn't up to our quality standards, so we'd like to learn more and help. Please feel free to reach out to us by calling 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you!

Jul 26, 2023
TiffyG9
5 out of 5 stars review

Awesome

[This review was collected as part of a promotion.] So the tissues are the absolute best ones Ive tried yet!!! There soft and super thick. Not like any other kind I've ever used before. So I absolutely recommend these and to keep purchasing them everytime. Especially if you like not having a tissue rip or pull apart when blowing your nose etc. Wonderful product and does as it says!!!!!!

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
Oct 20, 2017
Ludka
5 out of 5 stars review

Amazingly soft tissue

[This review was collected as part of a promotion.] Kleenex Ultra Soft tissue are the best tissues hands down. I am talking from a place of experience, being an allergy sufferer and frequent tissue user. The tissues are soft and strong enough for the bad attacks. Having a tissue that isn't sandpaper is important, as I'm constantly wiping my nose. Highly recommended. I got it this for free from House Party for my honest opinion. #KleenexUltraSoft #Sponsored

Review from Ripple Street
Helpful?2HVPT88NNRZF3600042141
reply from Kleenex Brand Team

We're happy to provide you with our softest tissue! Thanks.