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Customer reviews for Kleenex Facial Tissue (160 tissues, 12 pk.) for
Kleenex Facial Tissue (160 tissues, 12 pk.)
4.5 out of 5 stars
stars5,752 ratings5,612 reviews
  1. 5 stars74% (4,231)
  2. 4 stars15% (855)
  3. 3 stars5% (272)
  4. 2 stars2% (133)
  5. 1 star5% (261)

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Showing 241-250 of 5,612 reviews
Dec 2, 2025
Nance
4 out of 5 stars review

Please change package art

Please change the art on your boxes! They are so ugly and don’t go with anything.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
Sep 6, 2025
Timfu
1 out of 5 stars review

Getting worse

Tissues become disconnected from their folds causing to have to dig out the next one. Box ends come unglued

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
reply from social media team

We're sad to hear this, because quality is very important to us. This isn't what we'd expect, so feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6426AGm6y when you have a chance so that we can learn more and try to help. Thank you.

Jul 26, 2023
Kbkb19836
4 out of 5 stars review

Soft pillowy texture

[This review was collected as part of a promotion.] I like the Kleenex, it had a nice Philly texture. It felt nice on the nose not too soft that it fell apart in your hand but not too harsh that it hurt your nose when you have snot coming out of it. The only thing I didn't really like was the box itself. It was too loud for my taste. I like more muted colors.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
Nov 22, 2023
Marie9
5 out of 5 stars review

Kleenex Ultra Soft

[This review was collected as part of a promotion.] The Kleenex ultra soft tissue has always been my favorite among this kind of product. This particular product exceeded my expectations. It feels luxurious. Very high quality. The packaging design can fit right in to any room of the house. The tissue feels velvety and super soft to the touch. It doesn’t have any smell that sometimes can add up to making me sneeze more. This brand never disappoints me ever since I started using it.

Review from Home Tester Club
Helpful?2HVPT88NNRZF3600042141
Sep 2, 2019
shawnaj1
5 out of 5 stars review

Of course, if you have a cold, these are absolutely amazing. The Kleenex brand is more expensive, but to me it worth the extra money. The designs are nice and pretty. The only critique I would have is that The boxes could be a bit stronger, I find they sometimes come apart on the end.

Review from influenster.com
Helpful?2HVPT88NNRZF3600042141
reply from Kleenex Brand

Hi! We love that you're a fan of our Kleenex Ultra Soft tissues! If you'd like to connect with us regarding the packaging issue you mentioned, please don't hesitate to reach us at 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you.

Jan 30, 2020
atli
5 out of 5 stars review

I love Kleenex and it is synonymous with the words facial tissue in our household. It is tough, but soft, and I love the lotion and Vicks varieties when suffering with horrible allergies or a cold. obviously it is more expensive than generic store brands, but it is worth every penny to not have tissue disintegrate all over my face.

Review from influenster.com
Helpful?2HVPT88NNRZF3600042141
Aug 6, 2023
Mollzim97
5 out of 5 stars review

Great tissues

[This review was collected as part of a promotion.] I have been using Kleenex tissues for my allergies this last week. The are so gentle on my nose unlike other brands. I love how affordable they are and soft on my nose. The boxes also have such fun designs.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
Jul 29, 2023
LeslieD9
4 out of 5 stars review

Strong tissue

[This review was collected as part of a promotion.] Kleenex has always been the best brand of facial tissue in my opinion. It is strong and stands up to the snottiest of noses. Only improvement is I wish there was lotion in the tissue to make it softer.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
Jul 29, 2023
MelanieBlaine3
5 out of 5 stars review

Cute, efficient tissues!

[This review was collected as part of a promotion.] These tissues come in a box with a pretty design. To my surprise, they were not just pretty they were really wonderful tissues as well. The tissues didn't cause the skin on my nose to dry out like other tissues usually do. That was a first! I also really like the fact that these are hypoallergenic. The box says that they are 'ultra soft' and they definitely delivered there. In the end, these will be my go-to tissues going forward.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141
Jun 17, 2013
John
1 out of 5 stars review

Not Happy With Changes to Product

My family has always purchased Kleenex as our every day tissue. Recently, we found that the product we were used to had changed. The box claims to be thicker & more absorbent with a "sneeze shield". I immediately noticed that the tissue count had gone down by more than 10% but the price had remained the same. That alone made me stop and reconsider my families tissue choice. I stuck with Kleenex due to our prior satisfaction with the product and chalked it up to inflation. However after using the "improved" product, we found that it actually was a lower quality product than it was before. Now, when we blow our noses, our shirts are covered with little pieces of tissue and we "blow" right through them. This is very disappointing & was not the case prior to the so-called improvements. Needless to say, my family will be finding a new tissue.

Review from kleenex.com
Helpful?2HVPT88NNRZF3600042141