Hi Brodoug,<br />We're sorry to hear about your experience with our product. We believe the product you have purchased was exposed to excessive heat and/or humidity somewhere in distribution. These conditions can affect the appearance, texture and flavor of the product. Please give us a call at 1-800-468-1714, Monday-Friday from 9am-6pm EST so we can further assist you. When calling, please provide your reference number – 010078743A. Thanks, and we hope to hear from you soon.

We're so sorry to hear of the melted chocolates. We invite you to contact us at consumers@hersheys.com and mention Case No. 10941577 so that we can issue a complete report to our QA Team. Looking forward to hearing back from you.

Hi! Thank you for telling us how much you enjoy Hershey&#39;s Chocolate Candy Bar Variety Pack, Fundraising Kit. We always appreciate receiving compliments! Every day we work hard to bring you quality chocolate you have come to love and expect. We are thrilled to hear we continue to meet and exceed your expectations. You&#39;ll be certain we&#39;ll share this with our Marketing Team. Have a sweet day!