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Customer reviews for HERSHEY'S Chocolate Syrup, 48 oz., 2 pk. for
HERSHEY'S Chocolate Syrup, 48 oz., 2 pk.
4.8 out of 5 stars
stars
7,422 ratings3,950 reviews
  1. 5 stars87% (6,462)
  2. 4 stars9% (635)
  3. 3 stars2% (175)
  4. 2 stars1% (44)
  5. 1 star1% (106)

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Showing 381-390 of 3,950 reviews
Aug 2, 2023
Reviewer name: MissAnthrope
5 out of 5 stars
5 out of 5 stars review

Best topping!

All the people complaining about the “white stuff” are really silly. That’s the oil that keeps it from freezing in the bottle. That’s why it says to shake well 🙄 If it’s too hard, put in in the microwave with the cap off for a few seconds, or put it under hot water, shake, and it’s ready to use. This stuff is absolutely delicious :)

Review from hersheyland.com
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reply from Consumer Relations

Thank you for the tips you shared about HERSHEY'S Milk Chocolate Shell Topping. We're happy to know that you like it!

Jan 14, 2023
Reviewer name: jazmingisselrodrigue
5 out of 5 stars
5 out of 5 stars review

chocolate is my fav

[This review was collected as part of a promotion.] Love this delicious syrup! It's my favorite way to turn my milk into a light chocolate. I also love the syrup on my vanilla ice cream sometimes i put this in my coffee Hershey Syrup gives the ice cream a extra sweetness the whole family loves.

Review from hersheyland.com
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Mar 19, 2020
Reviewer name: blampe21
5 out of 5 stars
5 out of 5 stars review

So much flavor for my family!

[This review was collected as part of a promotion.] Hershey's syrup has got to be the best indulgence my family has known for years! I was so excited to have my family test this very large bottle (24 oz) of Hershey's syrup on everything we could! We enjoyed this syrup on our favorite ice cream treats, done breakfast items and a very delicious peanut butter pie! I cannot imagine using any other brand for my family other than Hershey's syrup! We love the taste, the quality, how easy it is for every member of the family to pour the bottle and that familiar chocolate taste! I will always choose Hershey's for my family for a special treat because it's the brand we trust and the taste we crave most!

Review from hersheyland.com
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Aug 31, 2023
Reviewer name: dale59
2 out of 5 stars
2 out of 5 stars review

Different recipe?

Until recently, I would give 5 stars to your Chocolate Syrup. But the last 48 oz bottle we bought adds almost no flavor- or color- to our milk. Have you changed the recipe lately? Could we have gotten a poor lot? Never have been so disappointed!!! On the other hand, the Simply 5 product is great!

Review from hersheyland.com
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reply from Consumer Relations

We appreciate you contacting us to share your comments about the flavor of our HERSHEY’S Chocolate Syrup. Similar to how the flavor of peanuts or any other agricultural product can vary from one crop to another, the taste of the syrup can vary somewhat because the flavor of the cocoa beans used in the syrup can also vary from crop to crop. We do understand that some consumers, on occasion, may perceive a slightly different taste which may be described as bitter, sour or even metallic. Although you were not expecting this off flavor, I’ll share your comments with our Quality Assurance Team. We also want to assure you that we take food quality very seriously and that we routinely monitor the flavor of the syrup to ensure it meets our quality standards.

Dec 20, 2021
Reviewer name: Jounier
1 out of 5 stars
1 out of 5 stars review

Fat free is gross

Just finished making a milk shake and had to pour it out. Tried three different bottles of syrup all the same. Then I noticed the front had fat free is very small letters. Taste very chemically and I can’t believe I have been letting my kids use this syrup. Nasty!!

Review from hersheyland.com
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reply from Consumer Relations

We appreciate you contacting us to share your feedback on HERSHEY'S Chocolate Syrup. Although we are sorry you didn't like the product, we want to assure you that we routinely monitor the flavor of the syrup. We will share your comments with the appropriate team.

Nov 3, 2022
Reviewer name: Saleta
1 out of 5 stars
1 out of 5 stars review

Something is really wrong.

I love Hershey everything and I always get the syrup for my kiddos and I but this time I think there is something seriously wrong... like maybe even poison in the syrup or something. It tastes so bad even my 8 year old daughter told me it was gross and then I took a bite and couldn't believe how bad it really was. I even tried another bite to make sure it wasn't just my taste buds or in my head idk. Then we had their dad try it and he agreed. It was so bad I can't even explain it. I've never had anything like it. And never had a bad syrup from Hershey so I don't know. Should I send it in to be tested somewhere? Like incase there is something unsafe in it? Some one help please!? I saved the bottle incase... or incase the company wants it back to test it... incase they want to recall them? Idk.

Review from hersheyland.com
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Jan 15, 2023
Reviewer name: marisak12
5 out of 5 stars
5 out of 5 stars review

My favorite for YEARS

[This review was collected as part of a promotion.] This has been one of my childhood favorites ever since I can remember. I love to make chocolate milk with it, add it on top of ice cream and other desserts. A great positive is that a little can go a long long way and a bottle will last you a long time!

Review from hersheyland.com
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Apr 2, 2020
Reviewer name: Zan569
5 out of 5 stars
5 out of 5 stars review

Everything chocolate

[This review was collected as part of a promotion.] Hershey syrup is good on/ in so many things. Gave my coffee a delicious chocolate flavor. It is the perfect topping on cherry pie for that hint of chocolate. This is perfect for adding a little or alot of chocolate flavor to any item.

Review from hersheyland.com
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Mar 21, 2022
Reviewer name: Qball
1 out of 5 stars
1 out of 5 stars review

Taste HAS Changed...

And not for the better. Bad move, Hershey! I, along with many others as noted in the recent reviews notice. Please do not lie to your customers! You've changed your formula, contrary to your assertions, to replace fat with wax. Yes, there is a definite waxy taste to your chocolate these days. Especially the dark. I've enjoyed Hershey chocolate for my entire life. Sadly, after nearly 60 years, no longer. Unless you go back to your original tasty, rich formula it is Goodbye, Hershey, forever.

Review from hersheyland.com
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reply from Consumer Relations

We are very sorry to learn of your unpleasant experience. To assist you further with your concern, kindly respond to the email we sent with the added information needed by our QA team. We hope to hear back from you.

Dec 22, 2022
Reviewer name: aparna12446
3 out of 5 stars
3 out of 5 stars review

Good syrup but I am not a huge fan

[This review was collected as part of a promotion.] I received this Hershey’s syrup in a voxbox from @influenster. I used it with butter pecan ice cream and I think that wasn’t the best decision. This works better with sundaes and plain vanilla ice cream in my opinion. #hersheyland #syrUPforthechallenge #complimentary @hersheys

Review from hersheyland.com
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reply from Consumer Relations

Hearing from our valued consumers is of importance to us. Thanks and we will forward your feedback along to the rest of our team.