Thanks for the glowing review! We're so glad to hear that you're a fan.

We’re incredibly grateful that you took the time to reach out to us. Quaker puts consumer satisfaction as top priority and we’re committed to our consumers. Fans like you make our job wonderful! We look forward to continue providing product to enjoy for years to come.

Hello Nat. We never intend that you receive a package that&#39;s not properly filled. Packages of this product are filled by machinery operating at high speeds. To prevent packages that are not properly filled from leaving our plants, we use equipment that checks the final weight of the box.<br /><br />Unfortunately, even well-maintained machinery can occasionally malfunction, resulting in a package that is only partially filled. The information you have provided will be valuable in preventing a reoccurrence of this problem. We’ll share these details you provided with our quality team.

Thank you for your review, Robin. We’re sorry to hear you had such a frustrating experience; we really appreciate you bringing this issue to our attention. Please give us a call when you have some free time at 1-800-856-5781, between 8:30 A.M. and 5:00 P.M. EST – Monday thru Friday.