Mary, thank you for bringing this to our attention! It takes a true hero to speak up, and we’re here to ensure your experience is nothing short of exceptional. We’d love to learn more and take swift action to resolve this for you. Our dedicated team is ready to help however we can. Reach out by phone or text at (800) 833-9532, or jump into live chat at vitafusion.com (just click the chat icon). We’re here Monday through Friday, 9–5 Eastern. Don’t forget to mention your case number: 07396222, so we can spring into action right away. I’ll also ensure your concerns are heard by the brand. Together, we’ll make sure you get the on-the-go nutrition support you need to keep moving forward!