I’m so sorry to hear this happened. For assistance, we’d encourage you to contact Sam's Club customer service. If our Ziploc® team can be of any help, we welcome you to give us a call at 1-800-558-5252 (weekdays 8 AM to 5 PM CT). Your reference number is 020824421A. Have a great day! – Rachel, SC Johnson Consumer Care

Thank you for sharing your experience, and I’m sorry to hear of your recent disappointment with Ziploc® Slider Storage Bags. We expect you to receive the same great quality that you’ve come to know and love. As your recent purchase didn’t match your expectations, we’d appreciate the chance to talk with you further. When you have some spare time, please give us a call at 1-800-558-5252 (weekdays 8 a.m. to 5 p.m. CT) and provide your reference number, 22507158. Talk to you soon! – Mindi, SC Johnson Consumer Care

Thanks for taking the time to reach out. I’m so sorry to hear about your experience with these Ziploc® Storage Bags. We expect you to have the same quality storage products you’ve come to know and love. As this wasn’t the case, we’d love to help. Please give us a call weekdays at 1-800-558-5252 between 8 a.m. - 5 p.m. CT, and provide your reference number: 22636592. We look forward to your call! – Mindi, SC Johnson Consumer Care