Thank you for taking the time to write your review on our Ziploc® Slider Storage Bags, Bobby. We recommend ensuring there is no food/crumbs stuck within the zipper. We also advise to start from the side and close bag as fingers slide to other side of bag. As you didn't receive the quality we'd expect, please give us a call at 1-800-558-5252 (weekdays, 8AM–5PM CT) and mention reference number: 22336882. We look forward to speaking. – Megan, SC Johnson Consumer Care