Scott, we're sorry to hear this happened. We want you to receive the best quality of our Ziploc® Bags each and every time. We'd love the chance to make things right. When you have a moment, please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 5 PM CT) and provide reference number 020860852A. We hope to hear from you soon! - Rachel, SC Johnson Consumer Care

We're sorry to hear this, Maria. We stand behind our products, and would appreciate the chance to restore your confidence. When you have a moment, please give us a call at 1-800-558-5252. We're available weekdays from 8 AM to 6 PM CT, and your reference number is 019623613A.

Sorry about this, Dee. We stand behind our products and would appreciate the chance to help further. When you have a moment, please reach out to us at https://contact.scjbrands.com/en-us, so we can best assist. Your reference number is 019994294A. - Elizabeth, SC Johnson Consumer Care

I'm so sorry to learn of your experience. As we are always working to provide products you can rely on, please know your feedback has been shared with the rest of the Ziploc® team. We'd like to help restore your confidence in our bags and make this right. So when you're free, please send us a quick email here: https://contact.scjbrands.com/en-us or give us a call at 1-800-558-5252. We're available weekdays from 8 AM to 6 PM CT. Your reference number when contacting is 019740517A. -Skye, SC Johnson Consumer Care

We realize there may be confusion since our Freezer bags typically have blue tabs, and Storage have pink. In order to increase production for Slider Storage Bags, we changed the tab from pink to blue temporarily. This allows us to make more bags to meet demand. There has been no other change to the bags and we would expect you to have the same great performance you’ve come to rely on. As this wasn't the case, we'd like to make this right. When you can, please give us a call at 1-800-558-5252 (M-F 8AM-5PM CT) and provide reference number 020922478A. We hope to hear from you soon, Christine! – Rachel, SC Johnson Consumer Care

Thank you for reaching out. We're sorry to hear about your experience with our bags. We'd expect each bag to open and close with ease. When you have a moment, give us a call at 1-800-558-5252, Monday-Friday between 8 AM-5 PM CT. Your reference number is 22312658. Hope to hear from you soon! - Brooklyn, SC Johnson Consumer Care