I'm sorry to hear about your experience with Ziploc® Freezer Bags. We'd expect our bags to open and seal with ease. As your recent purchase wasn't up to our standards, we'd love the chance to help further. Please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 5 PM CT) and provide your reference number 020613265A. - Rachel, SC Johnson Consumer Care

I'm so sorry to hear this. It normally takes a considerable amount of effort to remove the slider from the bag, so we appreciate you reaching out. Because your recent purchase doesn't match our high quality standards, we'd appreciate the chance to make this right. When you have a moment to chat, please give us at 1-800-558-5252 (Monday through Friday 8 AM to 6 PM CST) and provide reference number: 019740485A. Or feel free to send us an email anytime here: https://contact.scjbrands.com/en-us. -Skye, SC Johnson Consumer Care

I'm so sorry to hear this. When the slider moves across the top of the bag, we expect the bag to open without worry. As your purchase doesn't match our high-quality standard, we'd appreciate the chance to help. When you can, please give us a call weekdays from 8am to 5pm ct at 1-800-558-5252. Or we welcome you to send us an email anytime here: https://contact.scjbrands.com/en-us. Your reference number is 020321130A.

Thank you for your feedback, John. This is not the quality you should expect from our bags so know your comments were shared with my team. We want to make this right so give us a call at 1-800-558-5252, Monday-Friday between 8 AM and 5 PM CT. You can mention this reference number when calling: 22061746. Talk soon! - Brooklyn, SC Johnson Consumer Care

Thank you for your honest feedback regarding this new design. Your comments are valued and have been shared with my team. If we can assist you further, please give us a call at 1-800-558-5252, Monday-Friday between 8 AM-5 PM CT. Take care! - Brooklyn, SC Johnson Consumer Care

We're so sorry to hear this. We'd expect each bag to be easy to use, so your feedback has been shared with the appropriate people. They will be working to ensure each bag meets our high standards going forward. So we can best assist, please give us a quick call at 1-800-558-5252. We're available weekdays from 8 AM to 6 PM CT, and your reference number is 019994277A.