We're sorry to hear this. We'd appreciate the chance to learn more about your experience. When you can, give us a call at 1-800-558-5252, Monday-Friday between 8 AM-5 PM CT. Be sure to mention your reference number: 22163856. Hope to chat soon! – Brooklyn, SC Johnson Consumer Care

While we’re happy to help with product-related questions, you’ll need to reach out to Sam's Club directly for assistance with shipping. If you’d like to talk with our Scrubbing Bubbles® team, we’re available weekdays from 8 AM to 5 PM CT at 1-800-558-5252. Your reference number is 020520727A. – Skye, SC Johnson Consumer Care

Thank you for your review. We're so sorry to hear that our Scrubbing Bubbles® Mega Shower Foamer isn't easily dispensing as we'd expect. Don't you worry though, we'd love to make this right. Please give us a call at 1-800-558-5252 (weekdays, 8 a.m. – 5 p.m. CT) and mention reference number: 22353878. We look forward to your call. – Megan, SC Johnson Consumer Care