Thanks for reaching out. While SC Johnson does its best to make great quality at an a affordable price, prices are determined by individual stores. If you'd like to talk further about this, please give us a call at 1-800-558-5252 (weekdays 8 AM to 5 PM CT) and provide reference number 020856909A. Have a great day! – Rachel, SC Johnson Consumer Care

Hi Charles. Thank you for taking time to share your experience with Ziploc® brand Freezer bags. As we expect our bags to be reliable and to open with ease, please know your experience is not up to our quality standards. So we can best assist, please call 1-800-558-5252 (weekdays from 8 AM to 6 PM Central Time), or email us anytime at https://contact.scjbrands.com/en-us. And when you reach out, please provide this reference number: 019048945A .

Thanks for reaching out. I’m sorry to hear of your recent experience. We expect you to receive the same great quality of Ziploc® Freezer Bags that you’ve come to know and love. Each bag should open and seal with ease without tearing apart. We appreciate you and your loyalty and hope you'll give us the chance to help. Please give our experts a call at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) and provide reference number: 23052505. We look forward to your call!

Thank you for reaching out, Shirley Ann. We're sorry to hear these bags left you disappointed. With 9 Points of Protection, we'd expect the thick, durable bag to prevent rips, tears, punctures, and holes. As this wasn't your experience, we'd appreciate the chance to chat further and make this right. Please give our team a ring at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) and mention your reference number: 23072785. We hope to hear from you!