Thank you for sharing and we're sorry to hear this. Ziploc® Freezer Bags are designed to show your food some love and help extend the life of it. We expect you to receive the same great quality that you’ve come to know and love. As your recent purchase didn’t match your expectations, we’d appreciate the chance to talk with you further. Please give our experts a call at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) and provide reference number: 23054816. We hope to chat with you soon!

Thanks for sharing, Teresa. I’m sorry to hear of your recent experience. We expect you to receive the same great quality of Ziploc® Bags that you’ve come to know and love. As your recent purchase didn’t match your expectations, we’d appreciate the chance to talk with you further. Please give our experts a call at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) and provide reference number: 22952178. We look forward to your call! – Mindi, SC Johnson Consumer Care

We're sorry to hear this didn't provide unbeatable food protection like we expect, Charles. Each bag is designed strong so it can be used and reused, so we appreciate your feedback. To learn more about your experience, please reach our team at 1-800-558-5252 (weekdays between 8 a.m. to 4:30 p.m. CT) and mention reference number: 23243675. We look forward to your call. – Megan, SC Johnson Consumer Care