I'm sorry to hear about your experience with Ziploc® Freezer Bags. We'd expect our bags to open and seal with ease. As your recent purchase wasn't up to our standards, we'd love the chance to help further. Please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 5 PM CT) and provide your reference number 020613265A. - Rachel, SC Johnson Consumer Care

Thank you for your honest feedback regarding this new design. Your comments are valued and have been shared with my team. If we can assist you further, please give us a call at 1-800-558-5252, Monday-Friday between 8 AM-5 PM CT. Take care! - Brooklyn, SC Johnson Consumer Care

I'm so sorry to hear this. It normally takes a considerable amount of effort to remove the slider from the bag, so we appreciate you reaching out. Because your recent purchase doesn't match our high quality standards, we'd appreciate the chance to make this right. When you have a moment to chat, please give us at 1-800-558-5252 (Monday through Friday 8 AM to 6 PM CST) and provide reference number: 019740485A. Or feel free to send us an email anytime here: https://contact.scjbrands.com/en-us. -Skye, SC Johnson Consumer Care

I'm sorry to hear about your experience with Ziploc® Freezer Bags. We'd expect our bags to open and seal with ease. As your recent purchase wasn’t up to our standards, we'd love the chance to help further. Please give us a call at 1-800-558-5252 (Monday through Friday, 8 AM to 5 PM CT) and provide your reference number: 22313878. Hope to chat soon! – Megan, SC Johnson Consumer Care

We're so sorry to hear this. We'd expect each bag to be easy to use, so your feedback has been shared with the appropriate people. They will be working to ensure each bag meets our high standards going forward. So we can best assist, please give us a quick call at 1-800-558-5252. We're available weekdays from 8 AM to 6 PM CT, and your reference number is 019994277A.