Thank you for sharing your experience with us. We want your bathroom surfaces to be as clean as you remember! Since this product is EPA registered, it works best when used as directed to clean dirt and grime from hard, non-porous bathroom surfaces. We're always here to help so give us a ring at 1-800-558-5252 (weekdays between 8 a.m. and 4:30 p.m. CT) and mention your reference number: 23279453. – Brooklyn, SC Johnson Consumer Care

We're sorry to learn this was your experience, Desiree. For more heavily soiled areas, reapplication may be needed. Please know that we're here to help. Just give us a call at 1-800-558-5252 (weekdays between 8 a.m. and 4:30 p.m. CT) and provide your reference number: 23253256. We look forward to your call! – Mindi, SC Johnson Consumer Care

We're sorry to hear this, Jason. This formula is expected to power through tough soap scum and grime on your non-porous bathroom surfaces. We'd appreciate the chance to learn more about what happened to best assist you. Please reach us at 1-800-558-5252 (weekdays, 8 a.m. to 4:30 p.m. CT) and provide reference number 23302664. – Brooklyn, SC Johnson Consumer Care

We are sorry to hear this didn't power through tough soap scum and grime like we expect. Just know we are happy to help and would like to learn more from your experience. When you have the time, please give us a call at 1-800-558-5252 (weekdays between 8 AM and 4:30 PM CT) and mention your reference number: 23352172. – Mindi, SC Johnson Consumer Care