Thank you for the great rating and review, Michele! We are going to launch a 5.5 QT jumbo cooker with lid in this series that we hope you will enjoy.

We apologize for this experience, Melissa. Seasoning your cookware can add a protective layer to help restore its non-stick properties. )Wash the cookware with warm, soapy water and rinse thoroughly to remove all residues. 2)Dry completely with a soft cloth. 3)Apply a thin layer of high-smoke-point oil (e.g., avocado oil, canola oil) to the interior surface using a paper towel. 4)Heat the cookware over medium-low heat for 2–3 minutes (avoid high heat, which can damage the ceramic). 5)Turn off the heat and let it cool completely. 6)Wipe off excess oil with a clean paper towel. Repeat this process 2–3 times. If you are still unhappy, you can return the set for a full refund as part of the Member's Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.