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so far so good
They absolutely gorgeous!! I finally was able to score the cream set. I seasoned(cured) the pans and works like a charm. I will continue to use and update in a few weeks to see where we stand. So far nothing sticks! Make sure you cure your pans first to avoid issues with sticking don’t avoid that process!! However, I will update soon!
Stain and stick!
These pans are beautiful, but the cream color stained from propane cook top. Not sure if all the good reviews are using electric cook tops or not. After one use on propane cook top these look like junk! The food also sticks worse than cheaper sets.
We're sorry to hear about your experience, Stan. To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing it the next morning. Here are some tips to help maintain its nonstick properties: Use on low to medium heat consistently. Avoid sudden temperature changes (thermal shock) with pots, pans, and lids. Allow cookware to cool to room temperature before washing. Hand washing is preferred, although it is dishwasher safe. For more information, please refer to the instruction manual. As always, you can exchange or return the set for a full refund anytime with the Member's Mark 100% Satisfaction Guarantee.
To the dumb people saying they stick
These are amazing sets and have been using over a year now. It blatantly says on the care instructions not to use non stick spray or will cause sticky residue that is hard to remove !! So if you want them to last follow the care instructions and don't cook on high. Super easy reading directions and beautiful set
Just what I wanted
This pot and pan set is wonderful! I was looking for a cheaper version than the popular name brand set and this is perfect. I noticed a lot of complaints on here about the quality of the set as well as different dishes sticking to the pots and pans. I think that some of the complaints are due to individuals not taking the time to read the instructions prior to first using the set. It states that you should wash them with warm water, dry them thoroughly, season them with an oil of your choice similar to what you would do with a cast iron set, allow them to cool completely, and rinse them again with warm water and soap. I think if you do this and you never use at a temperature higher than medium you should be fine. It’s also important to know your stove, some people might say medium is a level five and under while others may have to cook at a level six and so forth. There are also several other “do not’s in the care instructions. None of which were absolute deal breakers for me. Ultimately, I have not had any issues with the set. If you’re interested in purchasing I’d encourage you to buy and try it out for yourself.
NOT a quality product
Purchased set 03.25.23 / Received set 03.30.23. I was concerned the moment I opened the box and the fist thing that I saw was a warning to only use low to a maximum medium heat. I am unable to comprehend their logic when it comes to the oven -- How are these pans supposed to be oven safe up to 450 degrees but can't be used on the stove on anything higher than medium??? -- RED FLAG. I decided to take them for a test drive so I opted to make a pot of chili using the 6 quart dutch oven. At no time was the on anything higher than medium low. I made certain to follow the other warning to only used silicone utensils. I even used a silicone ladle when serving it. I washed the pan I only used a washcloth and regular dawn dish soap and water. I dried the pan with a clean dish towel When I went to put the pan up this morning on 04.01.23 I noticed an area on the bottom of the pan that I thought looked like I had missed when I washed it. To my dismay however it was actually the non stick ceramic coating coming off of the pan. I inspected the rest of the pan and discovered another area that was doing the same thing opposite the first on the bottom of the pan. I also noticed that there are many small black (dots) marks on the pan bottom where the ceramic coating is not attached any longer. I will be returning this set tomorrow (04.02.23) to my closest club. Highly disappointed to see the lack of quality that I received.
We are sorry to learn this, Eric, and completely understand your frustration and disappointment in this set. We hope the return process was hassle-free and if you need any further assistance please contact Member Support at (888) 301-0332.
Nice looking pots but….
These pots are nice to look at but unfortunately the frying pans stick and its so hard to clean. Also anything that drops on the outside of the pot stains. My pots were stained after the first couple of uses. I would upload a photo but it keeps giving an error. I bought 2 sets of these pots and would prob throw them out next year.
We are sorry for your experience with the cookware, Mariam. Here are some tips to help you protect this set.1) Cook using LOW to MEDIUM HEAT ONLY. The leading cause of material to lose non-stick nature is the use of very high temperature. It could be fatal and damages the ceramic layers causing the material to lose its non-stick nature. 2) Always cool down to room temperature before washing, and hand washing is recommended.3) Due to highly efficient heating, the food juice may be carbonized on the ceramic cooking surfaces at high temperatures, forming tiny black dirt marks. To help remove staining, 1. Pour vinegar onto a scrubbing pad and scrub the stain. Vinegar is effective in removing most stains. 2. Make a paste of 1 tablespoon baking soda and 2 tablespoons vinegar in a pan and fill with warm water. Let the pan sit for a few hours, then scrub the stains. Please know you can return all Member’s Mark items for a full refund as part of our 100% Satisfaction Guarantee.
are they beautiful, yes! complete trash, yes!
I was super excited about these pans! Ordered them when they first came out. Even landed the white/cream color. They arrived with some scratches and paint chipped. I read the directions and followed to the letter, first month with them, they were great. Nothing was sticking pans where hanging in there. Now 3 months later, EVERYTHING STICKS! It doesn’t matter if it’s been oiled or not. One pan has bad heat rings even tho I have only cooked on low to medium heat. I have always hand washed and no metal but they still have ruined. I would not buy. Even tho they are so pretty :(
Rachel, Thank you so much for bringing this to our attention. This experience does not match what we want to provide to our members. Please feel free to reach out to our Member Services team at (888) 301-0332 and we will be happy to make it right.
Pretty but ....
I really wanted to like this cookware set but like many others was displeased. Only after a month two of the pans I use often started to flake, show discoloration. Followed the manufacturer disclosures in regards to type of utensils, heat setting and washing method. Perhaps there's was a defective batch, would really have liked to keep them.
Thank you for your feedback. We will look into this and glad to hear that you took advantage of our satisfaction guarantee.
Disappointed
I will start with the positives. They are beautiful. I love the gold accent and the Navy is just beautiful. They cook beautifully. They don’t stick and are easy to clean. I thought I had found my dream cookware! Now where the disappointment comes in is that I have owned these 3 months. They are chipping and scratching like crazy. The outside around the edges and the lids seem to be chipping the worst! The inside where the cooking surface has started to chip away as well. I am the only one in my home that cooks with these as well as the only one who washes them. I use only wooden and silicone utensils when cooking. I wait until they have cooled off before putting in water. I have babied this set as I wanted them to last but even with as careful as I am, they have not lasted! I don’t know if I got a bad batch or what is happening!
Thank you for your feedback. We have some tips from the instruction manual to maintain the cookware finish. The lids are made from cast aluminum for secure fitting and even heat distribution, which is heavier than conventional glass lids. Extra caution must be used when covering lids to cookware. Although this cookware set is dishwasher safe, HAND WASHING and drying are always recommended to help maintain the original look and performance of the interior and exterior finishes. When hand washing, use liquid dishwashing detergent and a sponge, nylon pad, or dishcloth when cleaning cookware. A non-abrasive polishing cleanser may also be used for stains. Do not use oven cleaner, harsh detergents, chlorine bleach, steel wool, or other abrasive cleaning pads. Please remember all Member’s Mark items come with a 100% Satisfaction Guarantee and can be returned anytime for a full refund.
not good
Wanted to love them but they are so bad. The flat ones are completely useless and everything sticks to them. And trust me when I say I followed all care directions and they are just so bad :/ I wish they would have worked out because they are so pretty but they don’t last looking pretty. Aside from everything sticking the outside gets ugly really fast and starts to peel.
We are sorry to hear about your experience, jessica. The best way to maintain ceramic cookware is to wash up after you finish cooking. 1. Make sure that the ceramic cookware cools down properly. This is a good tip to follow for all cookware to minimize the changes of cookware. Turn off the stove, and wait until the cookware is cool to the touch. 2. Wash ceramic cookware using warm water, mild washing up liquid and a soft sponge or washing pad. 3. If the food stains are tough then soak the ceramic cookware in water for 30 minutes before washing. you can prolong the life of your ceramic cookware through proper storage, ensuring regular deep cleaning, and cooking on low to medium heat. Also, this set comes with the Member's Mark 100% Satisfaction Guarantee and can be returned anytime.
