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Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction - Update
4.6 out of 5 stars
stars
2,048 ratings2,027 reviews
  1. 5 stars79% (1,608)
  2. 4 stars14% (284)
  3. 3 stars3% (59)
  4. 2 stars1% (24)
  5. 1 star4% (73)

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Showing 1,421-1,430 of 2,027 reviews
Jun 25, 2023
Reviewer name: LuvABargain
4 out of 5 stars
4 out of 5 stars review

Gets the Job Done

[This review was collected as part of a promotion.] We purchased this model 1 month ago and are so pleased with it. The spin cycle is amazing, my clothes are almost dry and this was a big issue for me. The clothes come out clean and fresh. I do make sure to leave the door open and I remove the soap dispenser drawer which also accumulates water and prevents any smell. Its not as fancy as the other models, I realized I didn't need them and most importantly It Gets the Job Done.

Review from Samsung US
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Aug 18, 2023
Reviewer name: Sean
2 out of 5 stars
2 out of 5 stars review

Terrible shake

Bought this washer a year and half ago and from day one it shook pretty bad and vibrates more then needed now 1 year 6 months later washer is busted shakes so bad you can’t wash and they say can’t fix cause past their “1 year warranty” wouldn’t recommend

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
reply from Customer care

A washer is one of the household's most relied appliances, Sean. Let's ensure your unit is in tip-top condition. I have provided a link below to help prevent excessive washer vibration. Please check the hyperlinks and watch related videos. Samsung washing machine is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146177515) to help our team pull up your information when you message us. Have a great day. -Ernest-

Jun 24, 2025
Reviewer name: Paul
5 out of 5 stars
5 out of 5 stars review

Great machine

[This review was collected as part of a promotion.] I have been a GE fan for years. Decided it was time for a change to Samsung and have to say we love our new washing machine. Its a bit smaller but we didnt need 5.2 capacity. Also new to front load washers. I am super happy with this purchase. The clothes come out clean and smelling great and seems to get them done alot faster than my old washer. Front controls are also great instead of at the back and top of the unit. Samsung has never let me down and this washer is the perfect example. When we need to purchase a new drier it will be samsung. I wish there was an app that controls the washer.

Review from Samsung US
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Apr 25, 2024
Reviewer name: Don is mad
1 out of 5 stars
1 out of 5 stars review

poor quality

We purchased the washer 2 years ago, washing 2 loads per week. The washer now stays on spin cycle for hours doing 1/4 turns, no error code either. 2 reparimen later and the suspected faulty control board is no longer made. I will never again purchase a samsung product. 2 years and they dont make the pcb any longer!!!!

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
reply from SEA Care

Hello there,  We understand the frustration you feel if the needed part is not available. Allow us to help. To check the availability and compatibility of your washer's control board, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147082837) to help our team pull up your information. Have a great day. ^Camille

Jul 18, 2023
Reviewer name: Nick
4 out of 5 stars
4 out of 5 stars review

Happy with purchase

[This review was collected as part of a promotion.] I bought this washing machine a week ago. I run several different programs and runs good. The looks are great. Manual has limited explanation of the different programs. The temperature setting is from cold to hot, without any indication on actual temperature setting (i.e., degrees F or C).

Review from Samsung US
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Jul 31, 2023
Reviewer name: Korra
4 out of 5 stars
4 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] I bought this item about a month ago and so far so good. Looks great, pretty quiet. I just wish that the last settings used would be saved every time rather than it resetting at the start of every load.

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
Jan 2, 2021
Reviewer name: scooty28
4 out of 5 stars
4 out of 5 stars review

Works great & looks great

Bought this washer (and dryer) about a month ago after returning the washer and dryer we had (9 months old and under warranty) when the manufacturer refused to repair it due to us living in a rural area. We picked out the Samsung set and so far we’re very happy! Works great, quiet, and looks good. Hopefully they continue to perform well, but so far so good. We’d definitely recommend this washer!

Review from Samsung Canada
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Dec 17, 2021
Reviewer name: ToBi
5 out of 5 stars
5 out of 5 stars review

Perfect machine!

(This review was collected as part of a promotion.) Completely satisfied with the purchase of our Samsung washer and how it washes. The whole buying process from finding the right vendor, order process, timing, installation - all had worked like a charm. Thanks very much Samsung and CAS Canada. Have a merry Christmas you'll!

Review from Samsung Canada
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reply from Operations

Thank you, ToBi! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung Washer. 

Jan 3, 2022
Reviewer name: Amrita
5 out of 5 stars
5 out of 5 stars review

Excellent Performing Machine!

[This review was collected as part of a promotion.] I bought this machine a few months ago and am very happy with it overall. There are enough options for the settings to choose from to fit all my needs...whites, actives, beddings etc, I also like the Self Clean reminder. I don't have to worry about keeping track of when I last did the cleaning. It uses less water than my previous machine and is pretty quiet. I would highly recomment it.

Review from Samsung US
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Dec 27, 2022
Reviewer name: JuliaR227
5 out of 5 stars
5 out of 5 stars review

Great features and easy to use!

[This review was collected as part of a promotion.] We bought this a month ago and are so happy with it--especially with the noise level. It's spin cycle is as quiet as the wash cycle and the load run times are great. (By the time our old machine went out, it sounded like a jet engine and the loads took forever.) It stacked nicely with our existing Samsung dryer and the installation service was great.

Review from Samsung US
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