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Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction - Update
4.6 out of 5 stars
stars
2,048 ratings2,027 reviews
  1. 5 stars79% (1,608)
  2. 4 stars14% (284)
  3. 3 stars3% (59)
  4. 2 stars1% (24)
  5. 1 star4% (73)

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Showing 1,391-1,400 of 2,027 reviews
Oct 4, 2020
Reviewer name: Joe7
3 out of 5 stars
3 out of 5 stars review

Good so far

Great washer when new. Features are just enough if you want a budget washer. Honestly my last washer had steam sanitize and stain away and i found such extra features useless. If you want a good wash just pick the hottest temperature hence why i bought this model and save a few bucks. I hope Samsung built this to last at least 10 years. As my last samsung fell apart in multiple places after 6 years and 2 service calls under extended warranty. I only went samsung again as i stack and didn't want to buy a new dryer. Make sure you get a 5 year service plan. I take 2 stars away for 2 reasons. No drum light. And until samsung proves it a reliable machine can they get that last star

Review from Samsung Canada
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reply from DA

Hello Joe7, thank you for your review. We sincerely appreciate your feedback and will share this with our team. Thanks again. JM

Nov 12, 2020
Reviewer name: roarringhorangee
5 out of 5 stars
5 out of 5 stars review

Best washer

[This review was collected as part of a promotion.] We bought this a month ago and this is the best washer there is. I love that there are many features, and we are trying out all the options and functions. I will definitely recommend this anyone looking for quality product.

Review from Samsung US
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Dec 14, 2023
Reviewer name: Megan65380
5 out of 5 stars
5 out of 5 stars review

So so quiet

(This review was collected as part of a promotion.) Its so so quiet compared to our old washer that stopped working! This is our first front load washer, was concern about having the door in front, water leaking, etc but can see that its well sealed! Like that I can just pull the clothes out into my basket. Also love the self clean option, its smells nice and clean after using it!

Review from Caddle
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Aug 23, 2025
Reviewer name: GoodC
4 out of 5 stars
4 out of 5 stars review

Solid washer

[This review was collected as part of a promotion.] This device does not have Wi-Fi connectivity, despite having a Wi-Fi connectivity flyer inside the unit. So, that was misleading. However, it does do a very good wash. Definitely quieter than our old Whirlpool Duet washer. It's not whisper quiet or anything, but it's a definite improvement. Clothes come out very clean, no weird smells.

Review from Samsung US
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Aug 5, 2025
Reviewer name: Jesus is love
1 out of 5 stars
1 out of 5 stars review

Stopped working 4 years don't buy expensive

Lasted only less than 5 years. I had to replace the rubber right away because mold kept building and let me tell you it's not cheap 100 bucks. This thing just stopped working rattling super loud. I would tell you to save yourself a headache and but a top load this is what I'm about to do unfortunately.

Review from Samsung US
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reply from Samsung Care

Greetings! It makes sense to want lasting value from something you’ve invested in—especially when you've put time, effort, and money into keeping it in good shape. Let us help. I have shared a Samsung link below to help with your experience with the washing machine. The link contains an embedded video that we recommend watching in full, as well as hyperlinks that can be visited for additional help. Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Mold in washing machines—especially front-loaders—can develop due to leftover moisture, detergent residue, and limited airflow, creating ideal conditions for mold growth. Areas such as the rubber door gasket and detergent drawer are particularly prone to buildup. Because these conditions result from everyday use, it’s important for users to take preventive steps: regularly wipe down damp surfaces, leave the door open after each wash, and run routine cleaning cycles to keep the interior dry and fresh. Proper maintenance is key to preventing mold and preserving the washer’s performance. For detailed guidance, visit the support link below: The washing machine has a mildew smell or visible mold: https://www.samsung.com/us/support/troubleshooting/TSG01110749/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150267744 to help our team pull up your information. Leo

Jul 31, 2020
Reviewer name: CYNTERIA27
5 out of 5 stars
5 out of 5 stars review

Amazing Product

[This review was collected as part of a promotion.] this is one the best washers to have. the best feature in my opinion is the self care setting. i've never experienced a washer that cleanse itself and to watch this washer in action. i highly recommend for everyone that's looking for a washer that's of action!!!

Review from Samsung US
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Jun 4, 2025
Reviewer name: Tomg
2 out of 5 stars
2 out of 5 stars review

Poor quality control for Samsung washer

[This review was collected as part of a promotion.] The washer works well, however the lettering on the control panel has rubbed off after 4 months of use. I contacted Samsung and was told that issue was not covered by the warranty. When looking on the internet this appears to be a common problem and Samsung refused to address this signifiant quality issue. It begs the question regarding quality control in the manufacture of Samsung’s products.

Review from Samsung US
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reply from SEA Care

Hi Tomg, Thank you very much for your observation of our washer. Rest assured that we are working to improve our products and services with the help of your reviews. Have a great day, -Ernest-

Nov 24, 2020
Reviewer name: pereira1228
1 out of 5 stars
1 out of 5 stars review

Unresolved issues

from day one, the washer was loud while in spin cycle. after working with both home depot and samsung for months, it was determined by samsung certified technicians, that the noises were due to using the washer pedestal which samsung made. we were told there was nothing they could do and to eliminate the noise we should not use the pedestal. we cant even put anything on the top of the washer because it just vibrates off. we are also unhappy with samsung and their service. several times my wife would create a ticket with a service tech only to have it lost and we would start over again. service was unacceptable.

Review from Samsung US
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reply from Samsung Care

Maybe we could be better to assist you with our Social Media team. Please feel free to contact us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 1142660493

Aug 24, 2025
Reviewer name: TRW2605
5 out of 5 stars
5 out of 5 stars review

Excellent Clothes Washer

[This review was collected as part of a promotion.] This was a replacement for the first Samsung, that lasted many years. I like how quiet it runs and especially the spin cycle, it really gets the water out. The controls are user friendly and I am very happy with my purchase overall.

Review from Samsung US
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Aug 4, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Easy, Efficient

[This review was collected as part of a promotion.] I really like this washer. It's easy to use, has tons of settings, and is super quiet. I like that it plays a song when it's done. I can just hear it upstairs (it's in the basement) so it's not bothersome but I know when to switch clothes to the dryer. My last washer didn't have this so I would always forget about the wet clothes. I'm really enjoying testing all the different settings. I also am really happy with the capacity - it's much larger than my last washer; I can fit basically twice as much laundry in it, so only have to do one load when I used to do two. I have no complaints so far.

Review from The Insiders
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