Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Charmin Ultra Strong 2-Ply Toilet Paper 32 rolls, 209 sheets/roll for
Charmin Ultra Strong 2-Ply Toilet Paper 32 rolls, 209 sheets/roll
4.3 out of 5 stars
stars
7,953 ratings7,952 reviews
  1. 5 stars61% (4,887)
  2. 4 stars21% (1,661)
  3. 3 stars8% (633)
  4. 2 stars4% (317)
  5. 1 star6% (455)
Sort by |
Showing 551-560 of 7,952 reviews
Jan 17, 2014
Reviewer name: Ray1
1 out of 5 stars
1 out of 5 stars review

They changed it Now it is narrow & cheap.

Charmin took the best TP on the market and made narrow cheap just like the junk at the airport

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
Dec 19, 2025
Reviewer name: mariac2745_9769
5 out of 5 stars
5 out of 5 stars review

Amazing

The toilet paper it's amazing the conference, the convenience that sent the construction of everything about it. It's one of the best on the market.

Review from influenster.com
Helpful?6YZJS9NUSFEV20907872961
Jan 10, 2026
Reviewer name: JTGJ
1 out of 5 stars
1 out of 5 stars review

Like sandpaper

Something changed it's like sandpaper now. I will not be buying again. I only bought this product because of the quality and now that's gone.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
reply from Customer Care

Hi, thank you for taking the time to share your experience. We’re really sorry to hear how disappointed you are and that the toilet paper no longer feels the way you’ve come to expect — we know that’s frustrating, especially when you’ve relied on the quality in the past. This is something we’d like to look into further and share with our team. Please reach out to Charmin Consumer Care at 1-800-777-1410, and they’ll be glad to help and gather more details.

Jun 21, 2017
Reviewer name: kitten
5 out of 5 stars
5 out of 5 stars review

soft and strong

[This review was collected as part of a promotion.] I love Charmin toilet paper. it is very soft and strong.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
Nov 8, 2013
Reviewer name: dodikitty
3 out of 5 stars
3 out of 5 stars review

why are you doing this

when I opened and installed a new roll, I was shocked to see it was almost a 1/2 inch narrower than my old roll. why are you skimping like that?

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
May 24, 2017
Reviewer name: Felicia
5 out of 5 stars
5 out of 5 stars review

ultra strong

[This review was collected as part of a promotion.] soft texture, holds up for my bathroom needs, leaves me feeling clean.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
May 31, 2014
Reviewer name: formerfan2
3 out of 5 stars
3 out of 5 stars review

changed the roll size

I was a big fan but since they started making the roll smaller it seems we are using much more paper.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
reply from CM

So sorry to have disappointed you. Our goal is to provide a quality TP that you can trust and use less of. While the roll is slightly shorter, we also invested in the product to bring you a better bathroom experience. We hope you'll continue to choose us and keep us on your TP holder.

Nov 23, 2013
Reviewer name: daves1665
3 out of 5 stars
3 out of 5 stars review

3

We have used this product for years however, lately we have noticed the layers separate easily and it is not as soft as it used to be.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
Apr 6, 2014
Reviewer name: agamemnun
1 out of 5 stars
1 out of 5 stars review

This product is terrible

you have made this product narrower by one fourth of an inch. I think you cheapen this product to the place I will no longer buy any of your goods.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
Jun 10, 2020
Reviewer name: YouAreCheatingFamilies
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY - Horrible Product At This Time

Your so-called MEGA rolls produced during the pandemic is about half the size of what it used to be! Why are you CHEATING families during this time?

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
reply from Family

We strive for you to have you get the lasting wipe you'd expect, and we'd be happy to restore your confidence in us, so pleased give us a call at (800) 777-1410 to help!