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Customer reviews for Charmin Ultra Strong 2-Ply Toilet Paper 32 rolls, 209 sheets/roll for
Charmin Ultra Strong 2-Ply Toilet Paper 32 rolls, 209 sheets/roll
4.3 out of 5 stars
stars
7,953 ratings7,952 reviews
  1. 5 stars61% (4,887)
  2. 4 stars21% (1,661)
  3. 3 stars8% (633)
  4. 2 stars4% (317)
  5. 1 star6% (455)
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Showing 241-250 of 7,952 reviews
Dec 29, 2012
Reviewer name: insulted
3 out of 5 stars
3 out of 5 stars review

Insulted

Did you really think we would not notice. Rolling the tissue much looser on the roll makes for a great looking product in the package. Once you get it on the paper holder it seems to melt away before your very eyes. I won't say we are using twice as much paper...we are just using twice as many rolls. Give us a little more credit. We have used the Charmin product for years. I like your product, just a little insulted that you think giving us Less product for More money would be something that your consumers would not figure out.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
Feb 6, 2013
Reviewer name: Sunshine12
2 out of 5 stars
2 out of 5 stars review

Huge drop in Quality - Fix it and I'll come back!

After using Charmin Ultrastrong exclusively for many years I will now need to search for a new TP that does not collapse, ball up and shred like the last three batches I have purchased. Bummer. I even took my own Charmin Ultrastrong when travelling! SO disappointed in the quality drop. Please let me know when you decide to reverse this bad decision. I will come back.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
Nov 16, 2013
Reviewer name: loyalcustomer44
3 out of 5 stars
3 out of 5 stars review

Too Narrow, otherwise great product

We really like the product but are disappointed that over the years it has been getting narrower and narrower. You can almost fit two rolls on the holder that used to fit one. The "mega" rolls are supposed to save us money but if the paper is narrower than the width of your hand; you have to use more, and then where's the savings?

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
Mar 2, 2017
Reviewer name: sburley10
5 out of 5 stars
5 out of 5 stars review

We love our charmin!

My household has been using Charmin for quite some time now and it is our preferred toilet tissue. I buy the mega roll because I feel like it is the best value for your dollar. This product has improved a lot over the years and we love it! Now if only I could train my husband to change the roll.... (haha)

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
Jan 29, 2014
Reviewer name: MRR1
2 out of 5 stars
2 out of 5 stars review

DISAPPOINTED

I am extremely disappointed that you have elected to reduce the width of this product. Our house was built about 20 years ago and the narrow width roll just looks cheap when it is mounted in the holder that was designed for 4-1/2 inch rolls. I really like your product, but I am going to change brands to one that fits the holders in my bathrooms.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
Apr 19, 2014
Reviewer name: Roy68
1 out of 5 stars
1 out of 5 stars review

A big mistake buying ultra strong

We bought a package of your ultra strong and my wife and I are not pleased with ultra strong. First of all, its not as wide as other brands. If you are cutting back, charge more. Second, it clogs. Third, its not as soft . would rather buy another brand.

Review from charmin.com
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Jun 13, 2017
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Charmin Ultra Strong is soft AND strong!!!

[This review was collected as part of a promotion.] I love Charmin Ultra Strong because I don't need to use as much toilet paper to get the job done, which really saves on my grocery bill, and the soft quality of the tissue is very comfortable on my sensitive skin. It is even great when I have a cold, because it does not hurt my nose when I have the sniffles, and is strong enough to withstand even the heartiest sneeze!!!

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
Oct 16, 2013
Reviewer name: batman
4 out of 5 stars
4 out of 5 stars review

Good but getting too small

I have been buying Charmin Ultra Strong for years and like the Thickness and Strength, but I am disappointed that the Rolls are much Narrower now and each sheet is smaller - less than 4inches square..!!. Maybe you hoped that nobody would notice...but we did. Please make the rolls wider again.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
Mar 20, 2014
Reviewer name: mexikim
2 out of 5 stars
2 out of 5 stars review

what happened?

I've been a loyal customer of Charmin Ultra strong for years. In the past couple of months, I notice the roll isn't as wide, and even worse, it looks like it's been cut with childrens' safety scissors. It looks terrible and cheap. I have bought three 12 packs like this. I'm afraid they are the last three. I am looking for a new brand.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
reply from CR

We hate to know that you’re considering switching brands! We know that with the new upgrades, our rolls may fit a little differently on your TP holder. We hope that you’ll find the quality of our TP has only improved. We hope that you’ll continue to choose us and keep us on your TP holder.

Apr 20, 2014
Reviewer name: lml1
1 out of 5 stars
1 out of 5 stars review

BAD

We have been using Charmin since it went on the market. This is the worst change that has been done. It is as bad as commercial paper. It is also at least an inch shorter in width. The roll is not as thick as it was. Will change now and giving away what I bought.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961