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Customer reviews for Charmin Ultra Strong 2-Ply Toilet Paper 32 rolls, 209 sheets/roll for
Charmin Ultra Strong 2-Ply Toilet Paper 32 rolls, 209 sheets/roll
4.3 out of 5 stars
stars
7,953 ratings7,952 reviews
  1. 5 stars61% (4,887)
  2. 4 stars21% (1,661)
  3. 3 stars8% (633)
  4. 2 stars4% (317)
  5. 1 star6% (455)
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Showing 211-220 of 7,952 reviews
Feb 21, 2015
Reviewer name: Maizie
5 out of 5 stars
5 out of 5 stars review

CHARMIN RED IS MY ULTRA

CHARMIN RED IS THE ONLY TOILET PAPER THAT I HAVE AND WILL EVER USE. MY CHRISTMAS TREE THIS YEAR WAS EVEN MADE OUT OF PACKS OF CHARMIN. I ALSO GET LOTS OF CHARMIN FOR MY BIRTHDAY, CHRISTMAS....ANY TIME OF THE YEAR. IT IS DEFINITELY STRONG AND IS THE ONLY DEPENDABLE TOILET PAPER.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
May 23, 2017
Reviewer name: sjb876
5 out of 5 stars
5 out of 5 stars review

Soft & Strong & Fit for Royalty

[This review was collected as part of a promotion.] I didn't think I could really care about toilet paper so much, but my dad really got me on the Charmin bandwagon. They buy Charmin Ultra Strong for their house and I initially loved how soft it was and that you don't have to use much. I got some for my house and came to love it even more. I never get the "accidental poke through" and feel clean after using the bathroom. I also feel like I am not wasting toilet paper now, which makes me feel better overall! Great product and I would highly recommend any of the Charmin products.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
Nov 16, 2013
Reviewer name: loyalcustomer44
3 out of 5 stars
3 out of 5 stars review

Too Narrow, otherwise great product

We really like the product but are disappointed that over the years it has been getting narrower and narrower. You can almost fit two rolls on the holder that used to fit one. The "mega" rolls are supposed to save us money but if the paper is narrower than the width of your hand; you have to use more, and then where's the savings?

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
Apr 19, 2014
Reviewer name: Roy68
1 out of 5 stars
1 out of 5 stars review

A big mistake buying ultra strong

We bought a package of your ultra strong and my wife and I are not pleased with ultra strong. First of all, its not as wide as other brands. If you are cutting back, charge more. Second, it clogs. Third, its not as soft . would rather buy another brand.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
May 26, 2017
Reviewer name: gardenerdawn
5 out of 5 stars
5 out of 5 stars review

Not all TP are the same

[This review was collected as part of a promotion.] How can Charmin ultra strong be the best toilet paper? I recommend it because it isn't a flimsy, rough single ply toilet paper. It has the strength and comfort I have come to expect from a toilet paper. I have tried others and they are never "thick" or "strong" enough for the job. Charmin's ultra strong is also soft. You get such a bargain with this toilet paper. The comfort is worth the price.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
Jun 26, 2017
Reviewer name: brb49
1 out of 5 stars
1 out of 5 stars review

Horrible Change

After using Charmin for most of my life, I will not buy again. We used the Ultra Srong which we felt was both strong and soft. We opened a new pack today and both my husband and I were shocked at how awful it was. What happened? It is like sandpaper!! It will go in the trash as soon as I can buy another brand! Plan to warn all my friends and family member that I know who use it.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
reply from Charmin Team

We value your loyalty and hate to see you go. We haven't made any recent changes to Charmin Ultra Strong. Please call us at 1-800-777-1410 so we can make this right. We're open M-F from 9-6 ET and will be glad to assist you. Hope to hear from you soon!

Jun 3, 2020
Reviewer name: JoshuaNYC78
1 out of 5 stars
1 out of 5 stars review

I am very disappointed in the new product.

I've used Charmin Ultra Strong exclusively for the last 9 years. The product I've purchased since Covid might as well single ply. You can actually see right through it. I thought I had received a faulty product, but I see here that others are complaining about the same thing. I'm very brand loyal, but I expect a quality product for the money I spend. The product I opened today I purchased at the beginning of the Pandemic and I'm just now getting to use it because I had quite a back-stock as I typically buy in bulk. I'm really disappointed that this company and this product is not one that I can reply on any longer. There's no excuse for cutting corners but not cutting prices.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
reply from Charmin

Congratulations on your 9 years with us, and we truly appreciate your dedication! However, we're sad you didn't get the double-ply you'd expect and assure you we haven't made any changes to our ingredients or formula. We'd like to see if your rolls fell out of our standards and help you wipe with confidence again, so please give us a call to (800) 777-1410 to help.

Oct 8, 2013
Reviewer name: Roadrunner1922
2 out of 5 stars
2 out of 5 stars review

Toilet paper

I have used charmin ultra strong for years,I loved the mega rolls but the last few packages I have bought the width has been reduced. I want the old size back or,else I will have to find another brand to buy. Can not believe you would try to slip this by us.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
Mar 20, 2014
Reviewer name: mexikim
2 out of 5 stars
2 out of 5 stars review

what happened?

I've been a loyal customer of Charmin Ultra strong for years. In the past couple of months, I notice the roll isn't as wide, and even worse, it looks like it's been cut with childrens' safety scissors. It looks terrible and cheap. I have bought three 12 packs like this. I'm afraid they are the last three. I am looking for a new brand.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
reply from CR

We hate to know that you’re considering switching brands! We know that with the new upgrades, our rolls may fit a little differently on your TP holder. We hope that you’ll find the quality of our TP has only improved. We hope that you’ll continue to choose us and keep us on your TP holder.

Jun 12, 2017
Reviewer name: Phyl46
1 out of 5 stars
1 out of 5 stars review

Disappointed

We changed from Cottenel to Charmin 2 years ago because we were impressed with the quality of your product. Since our last purchase we noticed a significant difference with the size of your NEW and IMPROVED SIZE and QUALITY. It was a bigger roll but narrower and definitely not as thick. Rips apart which it never did before. Totally disappointed. I can only guess that the almighty $$ is more important than your previous good product.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
reply from Charmin Team

We hate to hear your last purchase of Charmin hasn't lived up to your expectations. We haven't made any recent changes to Charmin Ultra Strong, so we would expect you to receive the quality TP you've come to expect from Charmin. Please call us at 1-800-777-1410 so we can gather specifics & make this up to you. We're open M-F from 9-6 ET and will be happy to help!