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Customer reviews for Ninja Crispi® Pro 6-in-1 Glass Countertop Air Fryer for
Ninja Crispi® Pro 6-in-1 Glass Countertop Air Fryer
4.4 out of 5 stars
stars
291 ratings289 reviews
  1. 5 stars76% (222)
  2. 4 stars8% (23)
  3. 3 stars5% (16)
  4. 2 stars4% (12)
  5. 1 star6% (18)
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Showing 11-20 of 289 reviews
Feb 19, 2026
Reviewer name: InLovewithhim
5 out of 5 stars
5 out of 5 stars review

Best way to get your teens to learn how to cook!

Our family loves it! We have never been so excited to stay home and make our own meals! It's been super easy especially with many videos online with recipes and straight forward cooking times and temperatures. It looks beautiful on my counter and is so compact that I now have way more counter space than my big and bulky old one. My 18 year old is so excited to cook now where in the past she was so intimidated. This great invention is one of my favorite things in my kitchen! Bonus: my daughter found the 4 quart online!!!

Review from sharkninja.com
Helpful?1N2JE2T9H77K20888417534
Apr 16, 2026
Reviewer name: Pholly
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Just Ok

I used to have something similar to this many years ago so I thought it would be as good. I have the Ninja grill with the probe and I love it. I thought I would get the Ninja crisp pro for doing bigger things. I have used it about 6 times now and I find it just OK, it is hard to get the dish in and out, it only works if you put it in on a special angle. I like my other Ninja grill because I can just open the lid to stir things about. This takes more work and the risk of being burned is greater. When my other Ninja breaks it looks like I will not be able to replace it because I do not see it on the website anymore. I love the probe. I will continue to use the crisp pro but it does not live up to what I thought I was purchasing.

Review from sharkninja.ca
Helpful?1N2JE2T9H77K20888417534
reply from Sharkninja

Hi Pholly, Thank you for sharing such a detailed and thoughtful review. It’s clear you came into this with positive expectations based on past experience and your enjoyment of other Ninja products, particularly the grill with the probe. When a product is purchased to handle bigger tasks and ends up feeling more cumbersome than anticipated, that can quickly take away from the excitement. Having to insert and remove the dish at a specific angle, the extra effort involved when stirring or checking food, and the increased risk of getting burned compared to your other Ninja grill. Those usability differences can make day‑to‑day cooking feel more work‑intensive, even when the results are acceptable. Your feedback is appreciated and helpful, as it highlights how real‑world use can differ from expectations. We’d recommend that you refer to our self-help guide here to help troubleshoot the issue you’re experiencing: https://support.sharkninja.ca/en-CA/article/Ninja-Crispi-Pro-6-in-1-Countertop-Glass-Air-Fryer-Troubleshooting-Guide If the steps are unsuccessful, please follow the directions provided at the end of the guide. Kind Regards, Ninja Kitchen

Apr 16, 2026
Reviewer name: Hyejin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I really love this air fryer

I really love this air fryer! Being able to see the food while it's cooking is such a big plus—it makes the whole experience so much better. I also like that I can bring it straight to the table, which is super convenient. Honestly, I'm much more satisfied with it than I expected.

Review from sharkninja.ca
Helpful?1N2JE2T9H77K20888417534
Sep 22, 2026
Reviewer name: issa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cooks well!

This air fryer is great! So far I've used the air fry feature and recrisp feature and the food has turned out so good. Easy to use and it's very fast and efficient. Easy to clean as well.

Review from sharkninja.ca
Helpful?1N2JE2T9H77K20888417534
Jul 12, 2026
Reviewer name: HeatherF
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Crispi - so far so good

I really like the Crispi but I miss the convenience of my Ninja foodie for easy access when flipping meat. On the foodie I opened the lid and flipped the food. On the Crispi, I remove the cooking dish, flip the food and slide the dish back in. Other than that, I like being able to see the food as it’s cooking.

Review from Shark Ninja
Helpful?1N2JE2T9H77K20888417534
Jun 28, 2026
Reviewer name: Pierina
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

No smell!!

We live in an apartment, and my husband loves big, fatty ribeye steaks. Every time I cooked steak, my stovetop would be a complete mess, and the whole apartment would smell for hours (delicious, but still 😅). We decided to give the Ninja Crispi a try, and I'm not even exaggerating when I say I've used it EVERY. SINGLE. DAY. since it arrived. OH MY GOD. Best purchase ever! It cooks steaks beautifully with almost no mess, and the smell is so much more manageable. You won't regret it!

Review from sharkninja.ca
Helpful?1N2JE2T9H77K20888417534
Jul 15, 2026
Reviewer name: T-Rex
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

Great product and love the glassware. Easy to use and clean.

Review from sharkninja.ca
Helpful?1N2JE2T9H77K20888417534
Dec 12, 2025
Reviewer name: Regretting My Purchase
1 out of 5 stars
1 out of 5 stars review

BIG MISTAKE

I bought this a month ago because all we needed from the Ninja Crispi was a bigger container... They RUINED an amazing thing! This has a stand that makes it difficult to slide the dishes into, the shallow pan is USELESS because grease splashes up and creates a TON of smoke in just a few minutes, and they added a bunch of different settings that aren't needed. Why mess with the perfect design you had with the Ninja Crispi where you just sat the top on the dish? Very disappointed, this is NOT worth the money. Go buy a Ninja Crispi. And Ninja please make a 6 quart that works with that because this new thing is trash.

Review from sharkninja.com
Helpful?1N2JE2T9H77K20888417534
reply from SharkNinja

Hi there, Thank you so much for sharing your honest feedback with us. We’re truly sorry to hear that your experience hasn’t met expectations, especially since you enjoyed the Ninja Crispi. This definitely doesn’t sound right, and we’d love to help make things better. Please check out our self-help guide: https://support.sharkninja.com/article/Ninja-Crispi-Pro-6-in-1-Countertop-Glass-Air-Fryer-Troubleshooting-Guide?redirect=false, which includes troubleshooting steps that may resolve the issue. If those steps don’t work, simply follow the directions at the end of the guide so we can assist you further. Kind Regards, Ninja Kitchen US.

Oct 21, 2025
Reviewer name: Mollyh
2 out of 5 stars
2 out of 5 stars review

Difficult to load/unload; Unbalanced

I have a 3 cook mode Crispi. Excited to upgrade. This new Pro just feels like an accident waiting to happen. It is not balanced. You really have to thrust the containers into position, but the base isn't heavy enough to stay in place. So with one hand you have to hold the base and then load the container with one hand. It's the same when you try to remove the container… except everything is hot. I had to stop and put on baking mittens to load the container mid way to avoid burning myself. Again, I had to hold the base down. I also noticed that sometimes the Pro didn't register the container was in. I really had to push the container in hard. Just not a great user experience. I do like the light and the controls. It cooked great. I do wish this came in a more neutral palette, dark gray, or stainless steel to match my other appliances. But, that didn't impact my rating.

Review from sharkninja.com
Helpful?1N2JE2T9H77K20888417534
reply from SharkNinja

Hi Molly, Thank you so much for your thoughtful and detailed feedback. We’re glad to hear you’re enjoying the cooking performance, lighting, and controls of the CRISPi Pro—but we’re truly saddened to hear that the overall user experience hasn’t met your expectations. Your concerns about stability, container alignment, and safety are incredibly important to us. We want every part of the cooking process to feel intuitive and safe, and we appreciate you taking the time to share where things fell short. We’re constantly working to improve our designs, and feedback like yours plays a key role in that. Please don’t hesitate to reach out to our Customer Care team at 1-800-365-0135 to explore options for support. We’re here to help. Warm regards, Ninja Kitchen US

Oct 31, 2025
Reviewer name: rmansava
2 out of 5 stars
2 out of 5 stars review

Underwhelmed

Jury is still out on this. It's hard to get the basket to slide into the correct spot for the unit to start heating. No where near our old air fryer that you could slam the basket and start cooking. It's weird there is no preheating phase, so when you set a time that goes against the cooking time that you wanted. I really wanted to love this for the glass cooking vessel but we aren't getting great results out of the box. This may take time to adjust how we air fry. Not as easy to use as our old air fryer.

Review from sharkninja.com
Helpful?1N2JE2T9H77K20888417534
reply from SharkNinja

Hi there, Thank you for sharing your honest experience with the Crispi Pro. We’re glad you were excited about the glass cooking vessel — it’s one of the features we’re proud of — but we’re sorry to hear the usability hasn’t met your expectations right out of the box. Your feedback is incredibly helpful and will be shared with our product team to help improve future designs and user experience. In the meantime, we’d love to help you get the best results possible. Our Customer Service team is available by phone at 1-800-365-0135, we’re here to help troubleshoot and offer tips that might make the transition smoother. Thanks again for giving Ninja a try, we hope we can help you fall in love with your Crispi Pro. Warm regards, Ninja Kitchen US