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Customer reviews for Member's Mark 4 Shelf Industrial Storage Rack, 77" W x 24" D x 72" - Assorted Colors for
Member's Mark 4 Shelf Industrial Storage Rack, 77" W x 24" D x 72" - Assorted Colors
3.8 out of 5 stars
stars
68 ratings51 reviews
  1. 5 stars62% (42)
  2. 4 stars4% (3)
  3. 3 stars4% (3)
  4. 2 stars7% (5)
  5. 1 star22% (15)
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Showing 1-10 of 51 reviews
Oct 21, 2026
Reviewer name: Chrissy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Member's Mark 4-Shelf Industrial Storage Rack:- Bl

Member's Mark 4-Shelf Industrial Storage Rack:- Black are awesome shelves! Got them on sale for $159.99 ! Can't beat that price anywhere and at this quality! The were extremely easy to build and put together in just a few minutes! Well be buying more in the future! If your considering don't waste anymore time and buy them!

Helpful?7KRU02MSJ89Y20843618231
Oct 20, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect for my garage.

Great for garage storage. Went together quickly and easily. Should have added this to the garage years ago.

Helpful?7KRU02MSJ89Y20843618231
Oct 5, 2026
Reviewer name: Karl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Storage Solution

Well built, very sturdy and stable. I checked many vendors and none came close in quality and value.

Helpful?7KRU02MSJ89Y20843618231
Oct 20, 2026
Reviewer name: Janak Family
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Bent Product

Had it delivered to my daughters house. This is one of many that we have purchased. This one was bent so the top shelf wouldn't go to the top. Being female it was hard enough to put together, so I don't want to have to take it apart and box it up and return. Guess we are stuck with it. It is still overall a nice sturdy shelf and easy to put together.

Helpful?7KRU02MSJ89Y20843618231
Oct 18, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Medium Quality Shelving

I purchased it on sale, thankfully. The metal is a lot thinner than it used to be and the powder coating is poor quality. Pieces were bent so assembly was challenging. I almost returned it before I assembled it because of how much I was questioning the strength and quality. Once fully assembled it has been sturdy and serves my purpose. Probably won’t purchase another one unless it’s really marked down.

Helpful?7KRU02MSJ89Y20843618231
Oct 13, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Not worth the money

Its cheap metal with bad welds. For a similar price, you can buy one from Sams competitor, that's made of a stronger steel and will outlast this rack by years. The metal on this is so thin, i could literally flex the tower beam just by squeezing it with my hand.

Helpful?7KRU02MSJ89Y20843618231
Oct 19, 2026
Reviewer name: Jules
2 out of 5 stars
2 out of 5 stars review

Bent frame on arrival

They updated this rack. The old ones were thicker metal. The only good thing is the pins for the shelves are much different. Fed Ex threw it in my driveway and bent the who side of the one frame. 3 hours later after hammering it to make it work, I am not sure this one will last. I am sad because the last 3 I bought were great quality.

Helpful?7KRU02MSJ89Y20843618231
Sep 25, 2026
Reviewer name: Julie
1 out of 5 stars
1 out of 5 stars review

Not worth even clearance price

I would give this zero stars if I could. As with other reviewers, I had previously purchased two units of this exact item at the Evansville, IN store, which is a 3 hour round trip from my home. One of the units went together perfectly, the other had a small alignment issue but we were able to fix it and get the shelf together. On Sept 7th. I purchased two more at the Evansville, IN store. Both boxes showed no damage on the outside, we carefully loaded them at the store and unloaded them at home. Once we opened the first box, one of the uprights was so bent and warped that it was completely unusable. ALL of the packaging, bubble wrap, etc was intact with no signs of damage. This had to have come from the factory this way -- zero quality control. Upon calling Sam's customer service to request a replacement under warranty, I was instructed that I would have to load this back up and drive it back to the Sam's Club I purchased it from -- again, a 3 hour round trip -- to exchange it for a new one. The package is not able to be opened without cutting around the top, and I cannot get anyone from the Sam's Club in Evansville to answer the phone so I can verify that they will accept the package back cut open as it is. I would strongly suggest looking elsewhere due to the poor warranty service and the obvious quality control issues.

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Nov 2, 2026
Reviewer name: Unhappy Customer Tom
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Unhappy Customer

Side rails were bend and twisted, made it difficult to assemble. Also, on the shelve beams, 3 had no holes to use the small angle pieces, so I needed to buy plastic ties to hold them in place. And also, didn't ship to requested location, I needed to borrow a pickup truck to move them 2 1\2 hours away. Very bad customer service, have you ever tried to call your No-help line, what a joke. Took an hour to talk to a person who didn't speak English. BAD/BAD/BAD

Helpful?7KRU02MSJ89Y20843618231
Oct 2, 2026
Reviewer name: Rob Mangone
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor Quality

Poor fitting, made the assembly difficult. The steel had a slight twist and didn't allow the cross braces to properly align. The steel was lighter and less quality than ones I had previously purchased from Sam's. The price was less than Home Depot but the quality was much lower. Would not recommend.

Helpful?7KRU02MSJ89Y20843618231
reply from Member's Mark

Hi Rob, we’re very sorry to hear about your experience and appreciate you bringing this concern to our attention. At Sam’s Club, members come first, and we take concerns like yours seriously. Please contact our Member’s Mark Support Team at 888-301-0332, available 7 days a week from 7 a.m. to 11 p.m. CT, so we can better understand your experience and connect you with the appropriate assistance.