I was very impressed with the quality and craftsmanship. YOU NEED TO FOLLOW THE DIRECTIONS CAREFULLY, and if you do you will be very happy with how it goes together very well. I did have a few questions along the way and I called the 800 number any got someone right away and they were very helpful. Very happy with the Gazebo!

[This review was collected as part of a promotion.] We LOVE our gazebo!! We have been looking for something for the back patio to make it a more useable area and this worked out perfect!! We put guttering on the side of it that meets with the house so when it rains, we have a completely dry walkway out onto the patio. I can't say enough good things about it!!

The addition of this gazebo has created a nice outdoor living space on our deck. The deck was way too open and hot prior to adding this. It provides shade and keeps out outdoor furniture dry. It is also sturdy enough to hadle 2 feet of heavy wet snow in MA. I hang a hammock chair from the perimeter beams and added some outdoor curtains to manage the sunshine. My only complaint is that the perimeter roof trim installs over the roof panels which prevents snow from sliding off and directing water runoff onto the wood. This detail could be better. Assembly is time consuming, but the instructions are good and hardware is high quality.

Was in need for shade on my patio. I ordered it on a Sunday and had it by Friday. I’m a 59 year old female. a friend of mine who’s older helped me pre assemble what we could (the beams and roof). We had never ever done a project of this size. We consider ourselves handy but a little bit of construction knowledge would have helped us. We made lots of calls to guys we knew and her husband helped a bit too. Instructions were easy to follow and at the end it all went together fine. If I did it again would take 1/2 the time. Definitely watch your critical measurements. Also take the time to make sure the trim pieces on the roof are secure prior to installing it. I did not put the trim on the beams where it attached to the roof. We have our periods of lots of moisture in Nebraska a thought it was a catch for moisture. Looks great though. It’s only been done for less than a week.

[This review was collected as part of a promotion.] Very Happy with Gazebo looks sharp and solid, Make sure you have plenty of help and lots of free time as this was difficult to put together with 2 people. In retrospect, I wish I hired someone to assemble. However love my gazebo

The instructions were very thorough, I would recommend downloading the BILT AP as well. I would recommend a total of 3 people to install the roof panels but can be done with two strong people that have some basic carpentry skills. Keep all parts organized and take your time, the end result is beautiful. Highly recommend

When the boxes came they were mangled from shipping. Several hundred pounds of wood boards shipped in a cardboard box is kind of a disaster. I was thrilled to find that we were only missing a couple pieces and nothing was broken. Customer service was so pleasant to work with for quick replacement. My husband a teenage boys love building lego sets, so building this was right up their alley. I tried to help and quickly discovered the important of details. I tapped out and just let the experts handle it. I have a beautiful gazebo. It withstood the winter. Snow slid off as it's designed to. I can't wait for spring.

overall a great product! takes a little time and knowledge to build. instructions are great. will need an additional person to help! if boxes went in order of build it would have saved some time, bc finding the pieces amoung 4 boxes was a little time consuming.

We bought this about 6 months ago and love it. We put an outdoor high bar table under it and have totally enjoyed sitting outside since we got the gazebo, before there was just not enough coverage just using umbrellas; the assembly was a bit pricey but well worth it.

[This review was collected as part of a promotion.] We love our new gazebo. It is well built and roomy. We use it during summer for family get togethers or just sit and relax in. It is spacious and comfortable and with the breeze coming in it is just wonderful.