The gazebo came on time and the boxes were in perfect condition. We ultimately decided to use an outside installation company after realizing the roof was more complex and heavier to build than we first anticipated. We are thrilled with the completed project though we continue to look for ways to add mosquito netting.

I bought this 14X10 Barrington gazebo about 1 month ago. It was delivered in excellent condition. I had 1 roof corner ridge cap that was bent and did not realize it until I came to that instruction since it was wrapped in plastic and stacked. However, I put that ridge cap in the back of the gazebo so it can't be seen. The gazebo went together very well. The cedar was all in very good condition and all the holes were in the right places. The roof was the biggest challenge. I put the roof sections up with the help of my wife and daughter. My biggest challenge was the ridge cap channel. The roof sections did not come together like it should have for smooth insertion of the ridge cap channel. One roof section is higher than the other and the channel could not be properly installed - it comes out on one side about half way up the roof so, I added some extra screws to make it hopefully stay. I would have given it a 5 star if the roof ridge channel went smoother. I placed this gazebo on 4 cement pads that all went 45 inches deep beyond frost line. I sealed the gazebo with oil based sealer which went on very nicely.

I do not recommend this pergola and this is why. The tin roof builds up condensation and will drip. What's the point of a pergola when this happens. I have had previous pergolas from this company and loved them but this time I went with the tin roof and big mistake. Very disappointing and wish I never purchased this product.

We purchased the 12x14 gazebo as well as the XL BBQ Gazebo. Both are made of same materials. They looks modern with the black hardware and the wood is a very nice stain. The wood is a little soft so it does show some scuffs and sings from the packaging and shipping, but it is not too bad. Love the power bars that come with both of these. We installed heaters and a fan on the larger gazebo.

This gazebo is beautiful. It has easy to follow instructions, all the birds and hardware are numbered and every piece was there. I’m very impressed with this company. My husband and I mostly did this project with the exception of people helping hold. And we’re still married!!!

All the boxes came very quickly and had no damage. Assembly was straight forward and the instructions were clear. I had one issue and Backyard sent a new part within 3 days,. Great customer service! The metal roof panels were slightly bigger than the instructions stated, but everything went together well. Pay attention to the instructions that say you need 3 people for lifting up the roof. The gazebo looks beautiful!

Would have been a five except for installation part. Got a refund, which was prompt, due to problems in dealing with the 3rd party company. The quality of the gazebo is excellent but expect a solid weekend to put it together with 3 people. Parts are bagged according to steps and the instructions are clear and detailed. Follow the directions and take your time and you will have a really nice structure to be proud of. Be sure to note that the gazebo comes stained but lacking a preservative coating. I went with a darker stain/preservative and it looks great! So bottom line is I would buy again.

Excellent quality and service. Kit came in on time and went together with ease. Lots of detail to parts alignment and manufacturing. We had one roofing board with a broken lap joint that Backyard Discovery promptly replaced (the process to order replacement parts was seamless). Very happy with the purchase and look forward to ordering future Backyard Discovery parts. Swing Set is next :)

Added an additional 14x10 Cordova to one installed in 2021. Very good quality for a kit, every piece well marked and plenty of extra fasteners. The only complaints; would like to see a small amount of the finish included to cover scratches and scrapes during instillation, protective material on the metal roof panels is a real bugger to peal off ( this was one of the more time consuming parts of the project), The exterior finish on the roof panels should be of a sturdier product ( the roofing finish on the existing Cordova installed in 2021 is gone and already needs recoating, I'll need to find a matching color)

Well built. Only mistakes were ones I made. If you’re having trouble fitting boards review the build because you probably have the wrong board in the wrong place. Looks great and definitely keeps the temp down. Plan on spending more time outdoors this summer. The sun gets really hot here in Texas. Very happy. Customer service was great