Good Morning Carol, Thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best product for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Thanks for your review. We're disappointed to hear that you were not satisfied with your purchase and would like to try to help. It looks like you purchased our Moderate Absorbency. These are a smaller pad . perhaps our Maximum pads will work better for you. Please contact us at 888-301-0332 our customer service team will be happy to assist.

We apologize for the inconvenience. We understand how frustrating this can be and we truly appreciate your patience as we work to get the Maximum Long Pads back in stock.

Thanks for your review, Mo. We're disappointed to hear that you were not satisfied with your purchase and would like to try to help. It looks like you purchased our Moderate Absorbency Pads. These pads are smaller and designed for less leaks. Perhaps our Maximum pads will work better for you. You can learn more here: https://www.samsclub.com/p/mm-max-long-pads-192-ct/prod21063600?xid=plp_product_1_1

Good Morning Deb and thank you for your feedback. Our apologies for this occurrence. Since this is not what we typically hear regarding our pads, we would like to obtain more information and possible samples back. Please call us at 888-301-0332 so that we may speak with you directly regarding these issues. Thank you.

Thanks for your review Jewell. We're disappointed to hear that you were not satisfied with your purchase and would like to try to help. It looks like you purchased our Moderate Absorbency Regular length pad. These pads are the smaller because they are designed for lighter and moderate leaks. The next absorbency up is the Maximum. The most absorbent pad is the Ultimate Long Length. I recommend the Ultimate for more absorbency and coverage. If you have any questions, don't hesitate to call us at 888-301-0332.