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Customer reviews for Ello Benni Kids Bento Lunch Box with Carry Handle & Ice Pack for
Ello Benni Kids Bento Lunch Box with Carry Handle & Ice Pack
3.7 out of 5 stars
stars
120 ratings92 reviews
  1. 5 stars47% (56)
  2. 4 stars17% (20)
  3. 3 stars13% (15)
  4. 2 stars13% (15)
  5. 1 star12% (14)

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Showing 11-20 of 92 reviews
Sep 14, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Not the best lunch box

Out of the box it took me about 5 minutes to just get the inside insert off of the top piece. It was like suctioned into it. Then the top sorta takes the insert with it when you try and open it. There's honestly too many pieces for one lunch box. My son also said it didn't really keep his lunch cold. I did wash the inserts and closing them now inside the box seems a lot harder.

Helpful?4RUP33G06G6R20690653036
reply from Ello Customer Support

Hi, We're sorry to hear about your experience with the Benni Kids Bento Lunch. We would be happy to help resolve this for you. Please send us an email at support@elloproducts.com

Sep 14, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Liner Sticks - Don't Buy

Cute and sleek design. Unfortunately the liner sticks to the lid and it's extremely hard to get it to come off. My 4 year old daughter said she has to ask a teacher daily to help her. I also struggle opening it. Only giving two stars because it is cute but ease of use would be zero stars for me.

Helpful?4RUP33G06G6R20690653036
reply from Ello Customer Support

Hi, We're sorry to hear that the Benni Lunchbox isn't working out for you. Please send us an email at support@elloproducts.com. We look forward to getting this resolved for you.

Sep 5, 2026
Reviewer name: Justine S.
2 out of 5 stars
2 out of 5 stars review

Disappointing purchase!

[This review was collected as part of a promotion.] Great design over all except the hot container literally cannot open it so I wouldn’t expect my 5 yrs old too. Even just barely twisting it closed the seal with hot Food in it made it unable to open even by adults. Poor design.

Review from Leapfrog Brands
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Aug 26, 2026
Reviewer name: Jen
1 out of 5 stars
1 out of 5 stars review

Very difficult to open and close

Designs looks good. I mean my kids love the charms. Thats the only reason I wont return it. Its super hard to close especially with the young kids. The jars are so hard to close and open and the lunch box its self its so hard to close. My kids end up bringing home the open lunch box because they can't close it. Even with out the jars inside its hard to close. I wont buy it again.

Review from Leapfrog Brands
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Aug 20, 2026
Reviewer name: Briana
2 out of 5 stars
2 out of 5 stars review

Better for bigger kids

It's hard for my kindergartener and myself to open and close this after it's been in the fridge. It creates a seal and you have to yank off the inner container from the top lid. She's also a little too small to be able to close it by herself. It's also too big for the simple modern lunch boxes because you can't fit a drink with it.

Review from Leapfrog Brands
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Aug 29, 2026
Reviewer name: Ashley J.
3 out of 5 stars
3 out of 5 stars review

Still unsure

[This review was collected as part of a promotion.] I loved the look, functionality, and price point of this lunchbox. However, the warming canister is difficult for my 5 y/o (and even myself) to properly secure, so I fear I'll have a big mess to clean up each day. Also, all original packaging is required for returns, which I no longer have, so I can't return the item, despite it being brand new, never used (or even washed yet).

Review from Leapfrog Brands
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Sep 7, 2026
Reviewer name: Kelsey N.
5 out of 5 stars
5 out of 5 stars review

Solid lunch box for kindergartner

[This review was collected as part of a promotion.] There are a lot of lunchboxes out there and for us, this one checks most of the boxes. I like that there's a section large enough for a sandwich, that it has an ice pack and that the inside is dishwasher safe. It's also easy to open. The only negative is that the icepack is pretty thin and so doesnt last that long. Kinda wish it had more charms too or no charms. The taco, soccer ball and video game controller feel kind of limiting lol. Still works well enough though that I'll be buying another.

Review from Leapfrog Brands
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Sep 4, 2026
Reviewer name: Valeria P.
3 out of 5 stars
3 out of 5 stars review

Love the product but DIDNT LIKE the thermos

[This review was collected as part of a promotion.] My kindergartener cannot open the thermos. I got the thermos hot, and poured in his soup. My husband couldn't even get the thermos open! It seals itself with the heat. If thats a feature, then they need to have a feature to release pressure. I bought the product because it had a thermos and my son doesnt like cold food.

Review from Leapfrog Brands
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Aug 20, 2026
Reviewer name: Judy B.
3 out of 5 stars
3 out of 5 stars review

Not good for toddlers but good for older kids

[This review was collected as part of a promotion.] I bought 2 lunchboxes for my 4 and 9 year olds. My 4 your old could open the thermo by herself so I had to return it. I kept Pt the other one for my 9 year old and he likes it. His food doesn't stay hot by the time he gets to lunch but he doesn't really mind.

Review from Leapfrog Brands
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Sep 10, 2026
Reviewer name: Ashley F.
3 out of 5 stars
3 out of 5 stars review

Ello lunch box

[This review was collected as part of a promotion.] Cute lunch box. The container to keep things hot, vacuum sealed shut, none of the teachers could get it open. Took about a day to get opened myself. Wish it was designed with some sort of release, so the pressure could escape.

Review from Leapfrog Brands
Helpful?4RUP33G06G6R20690653036