We value your feedback, Gladys! We understand your concerns with the fit and finish of the unit as well as its packaging. We will be sure to get these notes over to our partner Curtis International. Should you have any issues with your unit please connect with them directly for assistance. They can be reached at 800-968-9853 from 8 am to 12 am, 7 days a week. ~Keyanna

Hello Shelly, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire EFR376-C-PINK 3.2-Cu.-Ft. 65-Watt Retro Bar Fridge with Side Bottle Opener . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Hello Kristina, we are glad to hear you are pleased with the appearance and performance of your office Frigidaire 3.2 Cu Feet Retro Mini Fridge with Side Bottle Opener.