Hi Kit, we appreciate you sharing your feedback. We’re disappointed to hear about your experience as this isn't something we'd expect. We’d like the chance to learn more about what happened and see how we can help. When you have a moment, please give us a call at: 1-877-413-3736 (Monday–Friday from 8am-5pm CT). We look forward to speaking with you.

Hi Caroline, thank you for sharing this with us. We want you to feel comfortable and protected when using our pads and are disappointed to hear about your experience. We’d like to learn more and see how we can help. When you have a chance, please give us a call 1-877-947-6473 M–F from 8am-5pm CST. We hope to hear from you soon!