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Customer reviews for Philips 5400 Series Fully Automatic Espresso Machine with Milk Frother for
Philips 5400 Series Fully Automatic Espresso Machine with LatteGo Milk Frother
4.5 out of 5 stars
stars
328 ratings328 reviews
  1. 5 stars69% (227)
  2. 4 stars20% (66)
  3. 3 stars6% (19)
  4. 2 stars2% (7)
  5. 1 star3% (9)
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Showing 71-80 of 250 reviews
Jun 6, 2023
Reviewer name: Be-Rad G
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Everything I wanted and more.

This machine makes tremendously good quality coffee based beverages. The convenience and ease of use fit very well into to my busy lifestyle. I highly recommend this coffee maker.

Review from philips.com
Helpful?349TVECZ0CKK20592159625
Aug 30, 2023
Reviewer name: Coffee Joe
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great overall experience

[This review was collected as part of a promotion.] The EP5447 espresso machine has so many options. It's so easy to make all your favorite coffee drinks.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
May 8, 2023
Reviewer name: Col0320
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I am very happy with this product

I chose this coffee maker over a far more expensive one that I had previously. This new one is far better with its ability to have so many choices and at the same time personalize each choice to suit individual members of our family.

Review from philips.com
Helpful?349TVECZ0CKK20592159625
Aug 17, 2022
Reviewer name: PhilStew
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible Machine

Had nothing but issues with my machine since day 1, 4 months in it is 100% un-usable. Basically the machine could not steam and then eventually failed to dispense water consistently. I cannot recommend this to anyone.

Review from philips.com
Helpful?349TVECZ0CKK20592159625
reply from Philips Consumer Care

Hello, Thank you for sharing your feedback, and we're very sorry to hear about your experience with our PHILIPS Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your PHILIPS product handy so that we can better assist you. 1-800-933-7876 Monday -Friday 8:00 AM -8:00 PM EST Excluding Major Holidays We look forward to hearing from you.

Mar 5, 2023
Reviewer name: Jimcamma
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I'm spoiled now. How I could live without it?

[This review was collected as part of a promotion.] For the first few days I was wondering if I had made a good purchase. After a few tweaks of the grind and menu settings I found my drinks tasting better and better.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Dec 2, 2023
Reviewer name: Skinwise
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Most everything I wanted

[This review was collected as part of a promotion.] Nearly perfect. Wish the water tank held more. Wish the coffee came out a little stronger for the latte. I always have to add an extra espresso. Overall I’m pretty satisfied.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Nov 17, 2021
Reviewer name: Orlejans
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great coffee but some issues

This machine makes great coffees (although we haven’t tried all varieties yet) but for some reason the on/off button is not responsive which makes it difficult to turn on the machine at times

Review from philips.com
Helpful?349TVECZ0CKK20592159625
Jan 14, 2022
Reviewer name: Melrassi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The options are so many to enjoy

I have tried Philips products in the past. It is always high quality long lasting and competitive and has an edge over others this truly applies here.

Review from philips.com
Helpful?349TVECZ0CKK20592159625
May 30, 2023
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

I like it so far.

It’s convenient and fast. The only thing I find so far is that you have to empty tray often and rince plus it tell you to empty coffee grid after 4 coffee.

Review from philips.com
Helpful?349TVECZ0CKK20592159625
reply from The Philips Home Living Team

Thanks for your review. We're glad to see that, overall, the 5400 Series espresso machine has been to your liking. That said, we appreciate the feedback. It's indeed possible that the drip tray will need to be emptied regularly: every time you turn your Philips espresso machine on and off, brew a cup of coffee or use the milk frother, the automatic rinsing water will run through the internal machine circuit into the drip tray to ensure optimum performance. Due to the rinsing function, you may always see some water inside the drip tray, or the drip tray might fill up quicker than expected. We hope this explains things, but feel free to get in touch with us directly to speak with a Consumer Care Representative if you have any questions. Be sure to reference this review & have your Philips product handy so that we can better assist you. 1-800-933-7876 Monday -Friday 8:00 AM -8:00 PM EST Excluding Major Holidays We look forward to hearing from you.

Aug 10, 2022
Reviewer name: FlyingAvanti
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Machine - Terrible Distributor!

[This review was collected as part of a promotion.] The machine is fantastic. Great coffee and many choices on how to make it! Sadly, William Sonoma is substandard. Many lies about delivery. Will NEVER place another order with WS!

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625