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Customer reviews for Philips 5400 Series Fully Automatic Espresso Machine with Milk Frother for
Philips 5400 Series Fully Automatic Espresso Machine with LatteGo Milk Frother
4.5 out of 5 stars
stars
328 ratings328 reviews
  1. 5 stars69% (227)
  2. 4 stars20% (66)
  3. 3 stars6% (19)
  4. 2 stars2% (7)
  5. 1 star3% (9)
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Showing 51-60 of 250 reviews
Jan 17, 2024
Reviewer name: Dana2024
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent coffee machine

We have been considering purchasing a coffee machine for years now. Went with this one as our relatives recently purchased a different model. We are very happy with this Phillips coffee machine… it is easy to use and clean and makes very decent coffee. I am totally satisfied with this purchase!

Review from philips.com
Helpful?349TVECZ0CKK20592159625
Nov 9, 2023
Reviewer name: Opa Joe
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Makes fabulous coffee

[This review was collected as part of a promotion.] [Employee of philipsglobal] So easy to use. Programmable for multiple user to get that perfect latte, coffee or what ever your favorite go to is. Both my adult sons have one in their homes so I can enjoy my cup whenever we visit.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Dec 5, 2023
Reviewer name: Kville
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best superautomatic

So far the Philips has surpassed our expectations. The drinks it produces are excellent. The level of control is superior to any other machine in its price range. The machine is very user friendly and looks beautiful on our counter. I also really like how simple the milk system is to use and clean compared to other machines.

Review from philips.com
Helpful?349TVECZ0CKK20592159625
Jan 8, 2022
Reviewer name: Coffee987
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great machine giving high quality coffee…except?!

This coffee machine is awesome with delivering high quality coffee and I like all its features. However, after only on month of use, when selecting the americano coffee, all the water portion is dispensed in the drip tray instead of in your cup. The coffee outlet is rinsing in the same way. I have done the maintenance per user guide religiously. This is disappointing for sure.

Review from philips.com
Helpful?349TVECZ0CKK20592159625
reply from Philips Consumer Care

Hello, thank you for taking the time to leave a review. We are sorry to hear you are having issues with the americano setting of the machine, we understand this is quite incovenient. The machine drains rinsing water from the inside directly into the drip tray during the automatic rinsing or brewing coffee so it's normal to find some water in the drip tray or that the drip tray fills up quicker than expected. The internal rinsing of the circuit ensures optimum performance of the machine. Have you performed a descaling procedure already? You could also try to restore the machine to factory settings at any moment. Just tap the Settings icon, use the up and down icons to select 'Factory settings'. Confirm by tapping the OK icon. Press the start/stop button to confirm you want to restore the settings. If this doesn't resolve the issue, please feel free to get in touch via social media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

Aug 16, 2023
Reviewer name: CoffeeLover20
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Missing some key features

[This review was collected as part of a promotion.] Time to first cup is quite long. It would be helpful if the unit had a timer so that you could automatically turn it on in the morning and thereby not needing to wait for it to heat up. Also, the coffee is not hot enough - even for a black coffee drinker like me. The coffee itself is as good as the beans you put into it. I haven't owned it long enough to require a descaling procedure so I can't review that process.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
reply from The Philips Home Living Team

Hi, Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips 5400 Series. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review and have your Philips product handy so that we can better assist you. 833-737-1212 Monday-Friday 8:00 AM - 6:00 PM EST Excluding major holidays We look forward to hearing from you.

Jan 8, 2024
Reviewer name: Tmarchetti
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best coffee/espresso maker

[This review was collected as part of a promotion.] I have had the Phillips 5400 for about two months now and I can’t imagine waking up to any other coffee/espresso machine. Sounds crazy but I bring it on vacation too!!! Great product, easy to use and easy to clean. No more plastic pods, only fresh clean beans ground to order.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Apr 6, 2023
Reviewer name: SilverDreamJava
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Get this machine and you can get of your others!

[This review was collected as part of a promotion.] The Philips 5400 Series Fully automatic espresso machine is an exceptional product that delivers excellent coffee drinks with minimal effort. This machine boasts a sleek and modern design that will complement any kitchen decor. The intuitive touch screen interface is user-friendly and easy to navigate, making it accessible to coffee lovers of all levels of experience. One of the most impressive features of this machine is its ability to brew a variety of coffee drinks, including espresso, cappuccino, latte macchiato, and more. The machine uses high-quality ceramic grinders to ensure that each cup of coffee is brewed to perfection with consistent flavor and aroma. Another standout feature is the machine's ability to customize each coffee drink to your liking. With the touch screen interface, you can adjust the strength and temperature of your coffee, as well as the amount of milk and foam in your cappuccino or latte. Cleaning this machine is also a breeze, thanks to its automatic cleaning and descaling functions. You don't have to worry about complicated cleaning procedures or the buildup of limescale. Overall, the Philips 5400 Series Fully automatic espresso machine is a fantastic investment for any coffee lover who wants to enjoy delicious, customizable coffee drinks at home with ease. Its high-quality components, ease of use, and versatility make it a top choice for anyone looking for a premium automatic espresso machine.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Jun 20, 2023
Reviewer name: Stroudian
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

its worthed to have

[This review was collected as part of a promotion.] over all is good machine comparable price and drink quality , but there is few negative point need to address in future model, noise from Suction pump for milk , after 3-4 months start vibrating, mechanism for loading coffee powder is a weak point and not match with purpose of this machine .temperature of drink is not hot . Basically, it is a machine that produces one or two shots of espresso and then mixes it with water, milk, and plays with it to make different drinks while in reality each of them had a different temperature and recipe.Having this machine make all these drinks is a bit insulting to people's knowledge.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Mar 21, 2023
Reviewer name: AtlantaJeff
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect crema from this excellent super-automatic!

[This review was collected as part of a promotion.] We purchased this product for use in our small business and it has been an excellent addition for our team. Everyone LOVES the custom built-in profiles to save the drink that they like. The LatteGo system is easy to use and allows us to prepare drinks with various types of milk and milk alternatives. The machine brews a perfect cup every time and is easy to maintain and clean.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Sep 5, 2022
Reviewer name: f. klownschtemn
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

A very well thought out machine.

[This review was collected as part of a promotion.] It makes very good coffee, the highlight being the ability to steam and froth the milk with no work on the part of the user. It's very well thought out in terms of the features and extras. Helpful notices when it is time to add water, empty grounds, etc. Looks fantastic.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625