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Customer reviews for Philips 5400 Series Fully Automatic Espresso Machine with Milk Frother for
Philips 5400 Series Fully Automatic Espresso Machine with LatteGo Milk Frother
4.5 out of 5 stars
stars
328 ratings328 reviews
  1. 5 stars69% (227)
  2. 4 stars20% (66)
  3. 3 stars6% (19)
  4. 2 stars2% (7)
  5. 1 star3% (9)
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Showing 121-130 of 250 reviews
May 1, 2022
Reviewer name: Turboramjet
2 out of 5 stars
2 out of 5 stars review

Poor instructions orings failed

[This review was collected as part of a promotion.] The set up instruction are poor. Hard to figure out how to install the water filter. Hard to find the hardness test strip. There was a broken piece of plastic in the box, unable to find where it broke off from. The instructions don’t tell you much about the differences between the coffee drinks. The small oring failed after 3 months, counter was flooded with water.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
reply from Philips Consumer Care

Hi, Thank you for writing your review here. We're sorry to hear the instruction we're unclear for you. You can find some instruction videos and helpful tips over here: https://philips.to/3MEqD9o. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care

Jan 10, 2022
Reviewer name: Jitjeremy69
5 out of 5 stars
5 out of 5 stars review

Great machine

[This review was collected as part of a promotion.] I first bought a 3200 lattego. Used it for a year and a half. Saw the new 5400 lattego. Just a great machine. The 3200 rides in the RV now. The new machine is way better advanced. Lights when making coffee. Many more drink options. I hope to have this machine for many years to come. Really enjoy it.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Nov 12, 2023
Reviewer name: Chanelogy
5 out of 5 stars
5 out of 5 stars review

Having a barista in your kitchen is amazing!

This is my first espresso machine and i’ve been comparing so many different brands and models, and this is the easiest espresso machine to work with because it’s fully automatic, and I am in love. Even the cleaning the machine part is automatic, makes my life so much easier! And I love how there are so many different coffee options, from an espresso to even hot chocolate! It can’t get better than this. Complimentary from Philipshomeliving

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Apr 30, 2025
Reviewer name: Richard - Saskatoon
5 out of 5 stars
5 out of 5 stars review

6 Month Feedback

I have had this superauto for 6 months. Works flawlessly. It takes some trial and error to find your right beans, grind settings, etc., but well worth it. For the price, this machine has a great selection of drink varieties and is easy enough to use for the whole family.

Review from philips.com
Helpful?349TVECZ0CKK20592159625
reply from Social Media

Hello, Richard. It's great to know that your espresso machine is conquering its space in your kitchen. We are really happy that you are using it in your routine, the 20 different types of coffee drinks really make the difference and attend every one taste so it's an amazing option to make coffee to the whole family. Thank you for sharing your experience with us. This type of feedback fills us with pride and reinforces our commitment to always delivering the best. If you need anything, you can contact us through the contacts below: +1-833-737-1212 Monday to Friday: 09:00 -17:00 EST Closed for Lunch 13:00 -14:00 EST @philips Regards from Philips Team.

Jun 7, 2021
Reviewer name: Gingerbread Man
5 out of 5 stars
5 out of 5 stars review

Amazing selection of coffee

I am so happy to have bought this machine. I previously had an other model of automatic espresso from Philips, but this machine make such better coffee... Great selection of coffee from Espresso, Flat White, Ristretto, etc... You can adjust to amount of milk, the amount of coffee, and water. Just the best !

Review from philips.com
Helpful?349TVECZ0CKK20592159625
Mar 14, 2022
Reviewer name: keiths29
4 out of 5 stars
4 out of 5 stars review

Does a good job.

[This review was collected as part of a promotion.] This is a great super automatic coffee maker. I don’t drink coffee myself but I bought it for my wife. I make her coffee every morning and now it’s super easy. The machine does take some time to ‘dial in’ but once you’ve got everything set up it works great. Some have complained around the noise but no louder than my stand alone grinder. The only gripe I have is the dispensing nozzles could be a little higher. The maximum size cup you can have 5.5” or about 14 ounces; which leaves out most travel mugs.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Oct 26, 2021
Reviewer name: Moya
3 out of 5 stars
3 out of 5 stars review

We love it but…

[This review was collected as part of a promotion.] We love how the Lattego makes all kinds of coffees. Why we only gave 3 stars is the fact that our machine, my daughters and my friends machines go into deep sleep mode and won’t turn on! We have to unplug and plug in again. This is an obvious problem that Phillips refuses to recognize.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
reply from Philips Consumer Care

Hi there, Thank you for taking the time to leave a review. That sounds like an odd issue! It's a shame to hear that a failure like this is affecting your coffee making routine. This is certainly not what we wish for our consumers, which is why we would like to investigate the error further and hopefully get to the root of it. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care

Jun 3, 2021
Reviewer name: Poohoney
4 out of 5 stars
4 out of 5 stars review

My first fully automatic espresso machine!

I have been using a Nespresso Vertuo machine for three years and was pretty happy with it, then I saw a Philips Lattego commercial from YouTube and wanted to try it. After researching for several months and waiting, the Lattego 5400 model is finally available in the US! I picked it up from Williams Sonoma store and used it for about a month. There was a learning curve (finding right coffee beans, customizing settings, lubricating, etc,) but this machine is pretty easy to use and the coffee taste is AMAZING! What I like about this machine: - taste (I strongly recommend buying freshly roasted coffee beans from your local coffee shop. I used organic Ethiopian and it was so delicious!!!) - options to customize drinks and save it to 4 user profiles - easy to clean: I can take out and wash the whole brew group - temperature of drinks without milk (espresso, coffee, americano, etc.) - milk container/frother without a hose - I don't have to buy capsules anymore and have a freedom to choose any beans that I like! - I don't mind the noise from grinder. It only takes a few seconds - Extra shot option! - Travel mug function (I need a lot of coffee with milk in the morning) - Can fit 5.75" travel mug What I don't like about this machine: - Temperature of milk drinks (lukewarm) - I have to empty and wash the drip tray and the coffee grounds container almost every day - I have to wash the brew group every week - I have to lubricate the brew group occasionally, or I will end up with lots of coffee powder in the interior and under the brew group - Need food grade lubricant, cleaning tablets, decalcifier and AquaClean Filter to maintain the machine. All of them are very expensive!

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Dec 3, 2023
Reviewer name: SN90
5 out of 5 stars
5 out of 5 stars review

Love this machine!

Just received this a few days ago and absolutely love it. I used to drink black coffee and I’m now much more creative. I find that almond milk foams well. My wife says that oat milk foams even better so we just ordered an extra LatteGo tank so we can have either milk ready to go in the fridge.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625
Dec 18, 2021
Reviewer name: Shawn2105
5 out of 5 stars
5 out of 5 stars review

Delicious Drinks, Simple to Use, Easy to Maintain

[This review was collected as part of a promotion.] I’m a huge fan of the Philips 5400 Series Fully automatic espresso machine. It has an incredible range of drink options and is very approachable & intuitive. The 2x espresso is my go-to pick – it’s rich, aromatic and has the perfect amount of crema. The color display and ability to program up to 4 profiles allows for easy customization of individual drinks; including strength, coffee volume & foam volume. The LatteGo container is simple to use and produces wonderfully smooth milk foam and perfectly heated steamed milk. There’s a built-in cleaning function that’s quick and convenient. The lid for the milk container doesn’t seal tight to the body but the machine requires such a small amount of milk that storage isn’t necessary. Another huge plus, if you’re going to be using the machine frequently, is that it’s able to brew up to 5,000 cups without descaling. There’s no overstating the annoyance and hassle that’s required to frequently descale a unit, which requires the use of an acid solution to dissolve mineral scale – anything that can delay that process is much appreciated.

Review from Philips Home Appliances
Helpful?349TVECZ0CKK20592159625