This pillow offers tons of support but since I use a pillow case, I don't get any of the cooling benefits. My complaints, though minor, are that the case the pillow comes in has already torn at one of the corner seams and I guess the foam has a really awkward smell to it. Just saying.

Stays cool and is the perfect softness for me. I would definitely recommend to anyone looking for a new pillow. Great investment for a great nights sleep. I don’t wake up with a stiff neck anymore. I was up refreshed and after buying this I bought the ghostbed because I was sold on this company.

This is my second ghost pillow purchase. I took the case off my first one (the pillow case it comes with made me too hot) and it was covered in a material which was great. I wanted to get a new one because mine is getting old. I took the case off and there was a weird mesh casing over the pillow... I know the memory foam cover shouldn't be taken off so I left the weird mesh, but when I put one of my pillow cases over it I could still feel the mesh. I don't understand why the casing was changed... I ended up giving it to my boyfriend who doesn't care about the added texture. It's disappointing because I was really looking forward to getting another ghost pillow... I guess I'll have to look into another brand. (The reason it's not leas than 4 stars is cause my first one was amazing and my boyfriend likes this one despite the texture)

When the pillow arrived, I was surprised by how thick it was. I was concerned that I would be able to sleep on my back with it. The memory foam really compresses though, and is quite comfortable. I can sleep on my back or sides with no issues. I have gotten rid of my old pillow and won't go back.

I did not keep the pillow because the company embroidered in heavy thick green letters the name of the company right in the center of the pillow so that your face has to lie on the letters. Very poor design decision on the part of the co. I’ve never seen a pillow company embroider their name in the middle of the pillow where your face has to lie. Very uncomfortable.

It took me a few nights to adjust to the pillow. However, I can now honestly write a review. The pillow remains cool, aligns my head & shoulders properly and supports my neck so that I wake up feeling well-rested and pain free. Thank you Nature’s Sleep for making a wonderful pillow.

Pillow seems to be well made but is not a cooling pillow whatsoever. The giant embroidered logo on one side is so rough and stiff that you cannot use it. So not only does it not have any cooling properties at all, it also is a one side only (can't flip to cool side) pillow. I bought this because it is marketed as a cooling pillow. As soon as I figure out how to return it I will.

I was so excited about this pillow... but sadly it was super disappointing...First off it smells like those fake chocolate scented yankee candles...yuck... The pillow doest give much support at all and it doesn't stay cool. Oh and it's Tiny...way smaller then a normal pillow. I would not recommend.

We are not impressed with the pillows. My husband will not sleep with it because he says it smells like throwup. I have let them set in the sun for long period of time and has not helped. The cooling side is uncompfotable to sleep on without a pillow case due to the brand name sewn in it. I wish I would of bought the sheets!

I was skeptical about the quality and the size of the pillows when I purchased, but to my surprise they were great size and great quality. I gave one to my husband as a gift and he is obsessed too! The cold panels actually stay cold and the pillow provides support that is not too firm and not too soft or head shaping. I plan on purchasing in the future as necessary and for gifts!