Bought the cooling pillow for my husband and he is very disappointed. He has had better results from cheaper products. Would not buy again.

I would say it's medium firm, 7.5 out of 10. Shoulder and hip pain have improved and waking less often during the night. It's a keeper!

The pillows are amazing great quality and keep cool through the night which is a huge plus, couldn’t ask for a better product

Pillow is a little softer than I like but have gotten use to it no more neck pain in the mornings stays cool

I bought a rival pillow which is good for it's own reasons but my gf likes little cloud like pillows and these ones were perfect.

great pillows. love the scent they have and great support. need to make them linger but still good pillows

I LOVE, LOVE, LOVE my Faux Down ghost pillow sooo much that I ordered two more for my guest room! And...I now take it with me when I travel!

The Pillow is FANTASTIC!!! Literally, it's life changing!! I'm getting one for everyone in my family now!!!

Pillow is awesome, even better then expected. It was a gift for my son in law and he loves it, said he doesn’t wake up with neck pain anymore.

This very comfortable, for me that I have headaches is perfect because it is always cold; very good decision when buying it! I love my pillow!