Shipping time is 3-4 WEEKS - not 5-7 days. The pillow under your head heats up close to a regular pillow within 1 hr., but the rest of the pillow is only partially heated up. The flip side of the pillow never is as cool as the opposite side ( side with embossed "GhostPillow"). Pillow is comfortable, but density occasionally causes ears to block up when sleeping on your side. Pillow needs more fill for side sleepers. I ordered 2 anticipating this issue, but was only sent one - waiting for the other to arrive so I can double up. Overall pillow is an improvement temperature wise, but you still need to flip just not as much. Pillow is good for about 4 hrs. before it is totally heated up to the extent of a regular pillow.

A MVA in 2015 left me with a fractured C-2 neck vertebra that nearly killed me. Short story, thanks to a great surgeon(s) and a lot of hardware, I am able to get around well enough to work a little. Only thing is that I was never able to lay flat on my back. This pillow has been the best I've found-light weight , just right in the firmness department, never getting too hot. Best of all, I can sleep on my back or sides, without any impingement on my neck. I will be ordering another matching Memory Foam to match mine for the wife, as she has a cochlear implant in her skull, and finds most pillows irritating. I'm confident she'll like the Memory Foam!

It took some elaborate effort to get a full night's sleep with this sweet pillow when I'm awake this pillow is great, responsive& supportive but EVERY TIME I woke up the pillow was on the floor! To be fair I have the adjustable GhostBed bedframe & awesome Ghost sheets & silk pillowcase all of which are very slippery nice & cool like sleeping on a sheet of ice lol Maybe I need a weighted blanket to keep everything in place! After a month of this frustration I ended up flipping my pool table on it's side for a headboard & using a long dresser blocking off one side of the bed. After corralling the bedding everything is very comfortable but never where I left it when I wake up "The Ghost strikes again!" my kid says Mark my Ghost is acting out please notify the appropriate buster LOVE YOUR PRODUCTS!

Funny how my pillow always ends up on my husband's side of the bed! Love it so much and how it keeps me cool at night. So much so I need to get him one so I don't have to share! It also keeps it shape so it gives much needed support to my head without being hard. Definitely a must have!

I’m a back sleeper and figured I probably needed a better pillow since I started waking up with headaches every night. After using this pillow, headaches are non-existent! I never thought actually investing in a good pillow would make a big difference lol

I had hopes for these pillows however I found that they don't breathe as I would have hoped. My head still gets very warm. I found that it ends up losing shape and I have to push it up for more support.They may be better used on a ghost bed instead of just a regular bed by themselves.

I've had other foam pillows so I was expecting it to be more like them. I was wrong. My head sinks more into this pillow. My neck hurt for the first week using it and almost threw in the towel, but I quite like it now and I don't have any neck pain. The pillows have a scent to them, I learned that it was the lavender they mix in. The scent was very strong at first but has now died down quite a bit.

6 years ago I had three-level Fusion Surgery on my neck and since then I've had trouble sleeping or waking up without pain in my head and neck. I could never get comfortable and supported. I've had my Ghost Pillow now for two weeks and I can feel a huge difference already. I feel more rested when I wake up the next morning and most mornings now, less pain and no headaches. Great Product!

Purchase process was very easy and convenient. However the bed and pillows are a little more firm than I expected. My previous bed was old so I may just be used to sleeping on something softer than it should be. Hoping that after a few more days of breaking it in I will adjust.

took a few nights to get used to. Old pillow was a tempurpedic that had a roll that fit under the neck. wasn't good for side sleeping. This pillow is great for side sleepers. Provides good support & is very comfortable. Back sleepers will have to find the best position on it for proper neck & head support. Once located, it's comfortable & supportive.