I loved this pergola from the minute I saw it. So much so that we hired contractors to build a deck under it. Our yard gets a LOT of wind so I'd been searching for awhile until I came across the Hawthorne. So we ordered it in December and the four boxes sat in garage for five months waiting for their time to shine. Although the co tractors erected it, I can testify to the clear packaging and labeling. Everything was in those boxes. It is so solid and sturdy. We've had a rainy, stormy few weeks and not even a wiggle. We absolutely love it.

I bought this for a patio in my back yard. I wanted it to be the same height as my roof on my house and shop, so I built concrete columns on which to erect the pergola, covered in stone veneer (see pictures). In the process now of adding a light at each corner (not included in kit) (see pictures). I haven't even pulled the AC power center out of the box yet and probably won't end up using it. Overall, this is an easily assembled kit that really looks quite nice, attested by my neighbors' comments on seeing it.

We bought this pergola because it fit on our current cement slab perfectly. It looks very nice. My 2 sons and myself put it together in 5 hours but it would have gone faster if we did not have to take portions apart to retrieve socket screws that fell inside cross beams. They were a little short and it was hard to hold them in place and drill at the same time. We also noticed a dent in one of the posts when construction was complete. Not sure how we missed that. The shade is too small. It doesn't provide much protection from the sun. We get south and west sun. I would like to order a larger one but couldn't find them on this site.

Purchased last summer after months of searching. This one is exactly what we wanted, beautiful finish and look, and super sturdy. I put it together myself in about 8 hours, but would have been easier with a second person. Get loads of complements from guests. Love it!

Purchased the white 16x12 Hawthorne in March 2023 and could NOT be more satisfied!! The quality of this steel-framed Pergola is superior to others we considered - not to mention assembly was much easier than expected. Absolutely would highly recommend this product - no regrets!

Love how its bringing everything and everyone together. Directions were simple. Some screws didn't thread correct and for the holes that have the outer ring, I superglued the ring prior to screwing. The first started spinning with the screw so there was no getting it in or taking it out. Hung LED lanterns. More decorations to go but the review is for the pergola :)

The stainless steel studs that need to be inserted through the large holes, and then into the post should be accompanied by a 6 inch piece of flexible, tubing that snuggly fits over the stud for initial contact with the female threads, and then pulled off of the stud, to turn further in with a standard allen wrench provided. This would avoid any of the studs accidentally falling off inside of the main rail, which would necessitate taking the rail splice apart to retrieve the stud.

Couldn't ask for a better product or company. The pergola arrived in a couple of days, communication was great, super easy to assemble with clear instructions and everything fit together as expected. And of course, it's absolutely beautiful. Have had it a few months in intense Chicago weather and so far so good.

Visiting Sam's Club, I saw a wooden pergola and asked the associate if they came in different materials, colors, and sizes. I was told to look at the pergola section on the website as there was a wide variety. Upon reviewing I was pleasantly surprised and immediately made the purchase. The arrival of the pergola was timely. While I didn't go with the Sam's installation team as the date was too far away, I got another team to install and the outcome exceeded my expectations when the pergola was finished. This is now my new zen space. I absolutely love the pergola and would highly recommend it.

We had this installed the summer of 2021 and have loved having it. The guy who installed it really wanted us to go with a wooden pergola but we insisted on this steel one. When he was finished building it, he said he would be recommending it to others. He was very impressed. We have put a canopy cover on it, and love sitting under it enjoying our backyard.