Much better product than initially expected. All the parts were individually wrapped and labled. Instruction booklet was very detailed and easy to follow. Steel is very heavy and sturdy. Looked absolutely beautiful once fully assembled. Would recommend this item to anyone. Excellent customer service. Very responsive and helpful.

[This review was collected as part of a promotion.] Great addiction to our deck providing ample shade with a strong and complimentary appearance to the pool area. Part quality is top notch and assembly went flawlessly. Delivery was timely and boxes were undamaged. Totally satisfied with this purchase.

We've had the Stratford steel pergola for a month and like the look and features. The steel frame stands up well in high winds and the the electric hookup is perfect for connecting to string lights. The canopy shades well, but doesn't stay tight in winds over 5 mph. There are only four corner straps to attach it and it would be much better if it had four more tie downs at the midpoint between each corner. The corner straps do not have a good mechanism to hold them tight, so the strap loosens on the buckle even in light wind. The pergola should have low maintenance since it is painted steel which is a top feature for us.

We are very happy with our choice of pergola. The only complaint that we have is that there were a few bolts that were not all thread correctly, and did not work. Luckily we were able to make due with some others. After putting it up, and seeing the result, I would definitely buy another one if needed. We are excited to use our pergola throughout the summer!

Excellent product. Very sturdy. As per prior comments, the shade is not very sturdy and in the hot central valley of California, it will probably not last more than the 2 years indicated in the paperwork. Also it does not fully cover the top, however sufficient for the time being. Have not yet attached the power pack but based on the quality of the pergola, would not expect it to be anything but very good.

I was skeptical when I saw so many great reviews, but loved the look of the pergola. Let me tell you, this is the real deal. The reviews are amazing because the product is amazing. The whole process was a dream. The pergola arrived about 3 weeks after placing the order. It came in 4 heavy boxes. The boxes are packed so perfectly, each beam is individually wrapped and on each bag is an ID tag. We unpacked each box and laid everything out according to it's ID which made the process much faster. Then put together all of the horizontal beams (not exactly how the instructions are laid out) but it made it a lot easier in the long run. Once all the beams were put together we started to construct the four posts. As most have pointed out, it's much easier to have three people when putting the four posts together with the cross beams. My wife and I did it with the just the two of us, but it was very difficult. We used a ladder to hold one beam up while my wife held a post up and I connected the first few beams. Once you have three post connected it goes much easier. I'm still amazed at how well laid out the instructions are as well as the all the parts. Everything fit perfectly together. No parts were missing, all beams fit together without issue. In the end it took us about 8 hours spread over two days. The pergola is simply the beauitful and Backyard Discovery knows how to make a great product. The wait for this product is worth it. Don't try another pergola just because this is always out of stock. We wait 6 months before one day I saw it was in stock and ordered it immediately. I'm so happy we did! You're going to love it.

Excellent service and tracking the order all the way up to delivery. My wife and I assembled this in less than 10 hours. Nothing really hour just time consuming so lay it all out before beginning and between the instructions and the assembly phone app it's a piece of cake.

Couldn't be happier with our steel pergola! It looks so pretty! We added white metal roofing, so we could enjoy the sound of the rain..awesome! Every screw & bolt was there & fit just as it should! Love it! Thank you for such a high quality product at such a reasonable price!

The pergola is beautiful and looks as good in person as it does in the pictures. We got the 14' x 10' and I put it on a 12' x 15' paver section. It has great space underneath and holds our seven-seat patio set with room to spare. Assembly was not hard and I did it myself, although make sure you have a power drill because there are a LOT of screws to tighten. It is everything and more that we hoped for.

Purchased a month ago and put it up in one day. I had the help of two others which made the process much easier. The suggestion of separating the pieces into groups was definitely helpful. \The sun shade, which many people had complained about previously, was updated to have belts and clips instead of retaining clips. Connecting it was easy and it makes a big difference when sitting outside. Wish I could have bought one that was 18'.